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Job Description:

Our Relationship Analyst will support account strategies by developing an institutional understanding of the client, eg; their treasury model and philosophy, funding model and cash management strategy and help build an efficient, productive and strong relationship.

Responsible for driving deals, ensuring ramp up of revenue from deals implemented,

Co-ordinate/maintain account structures-assist with account opening/closing and ensure correct liquidity structure to meet client needs. Works as an integral part of the Corporate Banking Team and leads efforts to maintain and fine-tune the client’s existing Treasury Trade Services (TTS) and Securities Services Product Solutions.

Develop and maintain a working knowledge of Citi’s Services product credit requirements and how they relate to our client’s credit allocation, implementation and ongoing management.

Develop relationships with clients and assist with routine credit queries, confirmation of support, problem escalation. Assist clients in navigating Citi’s vast network.

Co-ordinate the global credit allocation process for clients, working with the Global Network Banking (GNB) network, Product Partners, Risk and Credit Risk management Services (CRMS) to facilitate credit approval requests.

Develop a thorough understanding of our Risk policies, ensuring that all credit requests are processed within policy requirements.

Key Responsibilities

• Fully integrated member of the Corporate Banking relationship management team assisting with product on-boarding and maintenance and account opening for Banker Solo designated clients

• Support the co-ordination and execution of day-to-day credit requests from the GNB Network/Product partners.

• Close co-ordination with CRMS and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy.

• Close co-ordination with Operations, Anti Money Laundering (AML) and Risk Partners on the Know Your Customer (KYC) renewal process, with focus on supporting the firm’s goal of achieving its KYC deliverables.

• Ensure KYC and AML controls are in place for all new client requirements, through the established process and lead any control or remediation requirements relating to the produce space

• Maintain and fine-tune the client’s existing TTS product solutions by navigating the Citi network, including GNB network, operations, and product and functional partners.

• Handle queries on other TTS products for Banker Solo designated e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security account

• Manage account closure process as required

• Work closely with the rest of the Banking team to ensure credit efficiency of the product requirements and manage reporting and controls processes around the product space

• Co-ordinate/maintain account structures-assist with account opening/closing and ensure correct liquidity structure in place to meet the client’s needs

• Manages account structure requirements, sales and general banking needs

• Engages Implementations and Account Services for on-boarding activities

• Shares regulatory; market; product updates with the client

• Identify new opportunities for enhancing current structure as well as opportunities for revenue growth

• Provide support during product implementations, systems enhancements, etc.

• Work in partnership with Services Products and provide relevant support, and drive completion of projects. Coordinate closely with the Account Services team

• Act as an escalation point for Clients on Account, TTS and Securities Services relations items, liaising with the internal teams where required to ensure Operations and Product are taking the appropriate steps and responsibility to resolve items raised by the clients. Escalate internally when required

• Work with billing team if/when pricing issues arise, Channels Services, Citidirect, CitiConnect, etc.

• Liaise with client Treasury Team to affirm Head Office support for any new credit requests, ensuring required support documentation (i.e. Guarantees; Letter of Comfort) are lodged with DCU, and that all requirements under Citi’s support policy are met

• Ensures client portfolio has correct marketing hierarchy and legal structure reported in the appropriate systems and assists in maintenance of same

• Assist in the preparation of client Support Discussions. Ensure that necessary Business & Risk approvals have been obtained and that the Support Discussion workflow is lodged in Citi Risk Approvals, or where applicable, necessary deferral is put in place

• Prepare facility; exposure and relationship data as requested by bankers. At annual review time, co-ordinate with the GNB network to review global facilities, and help make recommendations for potential changes/reductions

• Work in partnership with Trade Implementations for the issuance and associated documentation for Guarantee’s/Letters of Credit (LC’s)

• Work closely with Product Partners; GSG network; CRMS to ensure timely resolution of data exceptions (facility excess or unmatched transactions)

• Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data clean-up exercises, making the necessary facility adjustments where appropriate

Development Value

This role will allow an individual to develop a good understanding of our client’s organization, and treasury functions. Provide a thorough understanding of Citi’s TTS business, its products, risk and controls. Also, it will provide good client facing exposure when dealing with clients on their BAU credit requirements. With further development opportunity for cross product exposure. Develop and grow their Citi network across the Globe.

Requirements

Bachelor’s degree in Finance or closely related areas of Business Administration

• TTS skills/experience (i.e. experience in TTS product space, including product set up, system and process navigation)

• Proven ability to learn and exert sound judgement

• Ability to be client focused and results oriented

• Consistently demonstrate follow-up and organizational skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven planning, negotiation and analytical skills

• Consistently demonstrate a professional attitude

• Experience in Financial Institutions KYC processes, including Foreign Correspondent Banking (FCB) would be advantageous

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Institutional Banking

Job Family:

Corporate Banking

Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.