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ARAMARK Retail Sales Lead Worker - Lake Tahoe - Zephyr Cove Resort - Summer 2023 in Zephyr Cove, Nevada

About Us

Come work where you play! If you are the outdoorsy type (or would like to be) this is the perfect spot for you! Located in the beautiful Lake Tahoe area, steps away from some of the best ski resorts and beaches in America, Aramark's Zephyr Cove Resort strives to provide our guests with best-in-class service and we are looking for dedicated team members to help us make every guest experience memorable.

When you join us this summer, you'll enjoy an exciting experience during our busiest tourist season of the year. All of our positions are located steps away from Zephyr Cove, one of the nicest beaches in Lake Tahoe. You'll spend your workdays creating an amazing beachside experience for our guests and, to maintain that ultra-important work/life balance, during your off-time you'll enjoy central access to Tahoe's beautiful shorelines, close proximity to the casinos of Stateline and the vibrant nightlife of South Lake Tahoe, and awesome discounts on all of the activities Zephyr Cove Resort offers, such as: kayaking, paddle boarding, parasailing, jet skiing, horseback riding and more! Low-cost employee housing is available for many of our positions, but spots are filling up fast. Apply now!

Job Responsibilities

• Perform all Sales Associate and General Utility Worker duties

• Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations

• Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.

• Ensure all guests are greeted when they walk into the store

• Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals

• Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively

• Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner

• Keep an inventory of stock, noting any out-of-stock items or possible shortages

• Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand

• May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis

• Must always ensure cleanliness and a pleasant atmosphere store

• Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs

• Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift

• May perform nightly audit of cashier documentation

• Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers

• May assist with hiring General Utility Workers and Sales Associates

• May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.


• Previous retail experience preferred

• Mathematical skills are required to facilitate sales reports and audits

• Must be of legal age to work with alcohol

• Must provide proof of having earned a responsible alcohol training and certification program where applicable

• Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays

• Must be fluent in the native language, both spoken and written

• Must be computer literate in MS Office programs

• Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System

• Must be well groomed and always maintain a high level of professionalism

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.