Experience Inc. Jobs

Why join us?

At Colebrook Bosson Saunders, we are international designers, manufacturers and distributors of award-winning ergonomic products. We strive for new ways to enhance user experience through the seamless connection of people and technology.

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Colebrook Bosson Saunders means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Colebrook Bosson Saunders to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Purpose of the job:

Responsible for maximizing the sales, market share and profitability of the Colebrook Bosson Saunders (CBS) product range. Focused on growing South, Central & North American markets, where CBS product is sold under the Herman Miller brand in the Americas Contract channel.

Your role:

Leading and implementing the regional Colebrook Bosson Saunders product success strategy for the Americas; reporting to the UK-based senior product manager at CBS, in close collaboration with Herman Miller's product management team, the MillerKnoll sales team and regional marketing managers. Recommending and executing tactics to support the approved strategy, evaluating results against plan, and taking insight-led actions to ensure CBS product's commercial success.

In driving customer engagement to support CBS's channel performance, a direct conduit between Colebrook Bosson Saunders, the Herman Miller product group and the Americas MillerKnoll sales organization. Building product awareness through training and internal & external engagement. Helping to make CBS product 'simple to sell and better to buy' in MillerKnoll channels and the wider dealer community, throughout the Americas market.

Key Responsibilities:

• Lead cross-functional work to design and implement profit growth strategies, working collaboratively with Colebrook Bosson Saunders and Herman Miller product management, product pricing, regional marketing & sales, and distribution partners. Maximize revenue from CBS products in the Americas contract channel.
• Identify opportunities for profitable topline growth in areas such as assortment, operational performance, pricing, promotion and placement. Develop analyses into an annual Americas Contract Channel Strategy, to address customer, distribution partner & stakeholder (e.g. A+D and CRE) needs.
• Maintain strong and credible relationships with key internal corporate functional groups, to influence and create buy-in for the development of a Contract Channel Strategy, the implementation of which depends on cross-functional planning, execution, and performance.
• With cross-functional partners, develop KPIs, reporting tools, and business review formats to provide early and regular visibility on the performance of CBS product, for existing lines and new product launches.
• Champion MillerKnoll's Product Commercialization Process in Americas to ensure new projects/products meet commercial targets through regional awareness and take-up.
• Track quantitative and qualitative measurements of contract channel performance, with a focus on activities that drive incremental revenue creation.
• Support the regional sales forecasting and price adjustment initiatives, performed by others, with up-todate customer feedback and market data across the Americas region.
• Work with CBS & MillerKnoll sales readiness teams to deliver in-person product training, on newly launched products and existing lines, to external dealer network throughout Latin and North America. Occasionally step in to support internal training to sales teams.
• Ensure product leadership business needs are addressed and communicated with sales partners in a timely ma