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Latham, The Pool Company Quality Manager in Youngstown, Ohio

Job Description

Position Title: Quality Manager

Reports To: Plant Manager

Direct Reports: None

Organization/Department: MOH - Quality

Location: Multiple

Last Revision Date: J anuary 2023

Classification: Exempt| F ull- T ime | Regular

Primary Role: Manage QA performance to budget, staffing, and K ey Performance Indicators . Work with peer Business Unit Quality Mangers to drive continuous improvement within the inspection standards, instruction, methods, and tooling. Support plant management in the pursuit of plant quality objectives. Perform the role of Quality Control staff supervision in the case that a supervisor is not present .

Duties and Responsibilities:

  • Produce and submit daily, weekly and/or monthly Quality reports to established guidelines

  • Conduct monthly Quality meeting s with all shifts, championing corporate Quality initiatives and messaging

  • Ensure daily audits and shift audits are conducted as prescribed

  • Liaison with all departments to resolve customer complaints / returns and to address internal repairs

  • Work with all departments in the formulation and periodic reviews of written procedures

  • Continuously review the Quality Inspection process and submit suggestions for improvement to the Director of Quality and Plant Manager for review and incorporation

  • Ensure the following are conducted in an accurate and timely manner: 1) incoming audits/inspections, 2) RMA’s processed in 24 hours or less, 3) defective material returns, 4) material evaluations (MERF)

  • Work in conjunction with the Plant Manager regarding Quality inspector manpower planning

  • Identify issues , initiate corrective actions, and follow up to completion

  • Plan, control, supervise and ensure proper training and staffing of Quality Team on all shifts

  • Maintain a good working knowledge of all departments and processes and be involved with the plant’s Continuous Improvement teams

  • Facilitate/support structured problem-solving activities, ensuring root-cause identification is databased and corrective actions are validated and controlled

  • Engage with customers on quality issues and relationship management

  • Escalate adverse quality trends to plant and corporate leadership

  • Facilitate/support the development of the annual BU defect reduction project roadmap and participate on project teams as appropriate

  • Team with the Plant Manager & site engineering to ensure all site KPIs are managed and attained

  • Lead the translation of design & process requirements through to process and quality controls/inspections


  • Associate degree required, Bachelor’s degree preferred or the equivalent work experience

  • 5 years of experience in Quality Managemen t roles

  • Lean Six Sigma Black Belt Certification preferred

  • Demonstrated ability to use various measuring instruments

  • Excellent communication skills, verbal and written

  • Strong leadership skills

  • Strong computer skills, specifically using Microsoft Office suite , s preadsheets , and other d atabases .

  • Up to 10% overnight travel can be expected

    Latham Pool Products’ job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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