Experience Inc. Jobs

Schaedler Yesco Distribution, a proudly local, independent, family and employee-owned electrical distributor is now hiring for a Counter Sales Representative. Now in our 100th year of business, we pride ourselves on our best-in-class culture, amazing working environment, and customer-focused approach to all we do. At Schaedler Yesco, we not only offer a great working environment, but we also offer: Employee Stock Ownership Plan (ESOP) Competitive Salary Quarterly bonuses that are not tied to individual metrics or performance. A comprehensive benefits package including medical, dental, and vision. A generous PTO package. 401k plan with 3.5% match We work Hard, but we go home Happy!! Summary/ Objective: The Counter Sales Representative - Floater will be primarily responsible for managing direct customer requests and selling Schaedler Yesco Distribution products in a direct, retail setting with the goal of promoting sales growth and profitability. The Counter Sales Representative - Floater will work in a flexible capacity, assisting branches throughout the assigned territory as needed. The Counter Sales Representative may also assist with scheduling deliveries for truck orders, customer service, warehouse. The floater will go from Youngstown, OH to Columbiana, OH. Counter Sales Essential Functions: Counter Sales Representatives will understand and promote the Schaedler Yesco Vision, Mission, and Values. Provide each customer with high level customer service in line with our brand promise, "Experience the Difference". Assist customers directly in-store, over the phone and via e-mail correspondence, prioritizing accurate and timely communication. Apply the Schaedler Yesco Way to all customer interactions, be it in person or over the telephone. Assist with locating items housed in inventory but not on the sales floor. When necessary, partner directly with departments for specialty orders, i.e.: wire or conduit. Partner directly with Will Call personnel to coordinate future pick-ups. Communicate accurate timeframes to customers. Utilize Eclipse to: Locate customer account information. Locate product locations and quantities. Order products as needed. Communicate with Schaedler Yesco personnel as needed in support of customer orders. Process payment for products sold via cash, card, or Schaedler Yesco Distribution credit account. Apply appropriate PO numbers when necessary. Restock the sales floor with replenishment stock as needed, when not actively engaged with a customer. Ensure that the Counters and sales floor remain clean, organized to create a favorable experience for customers. Competencies: Strong verbal and written communication skills. Ability to maintain confidentiality of sensitive and/or customer-related information. Excellent interpersonal skills with good sales tactics. Ability to prioritize work based upon customer need(s) and needs of the North Central territory at large. Excellent time management skills with a proven ability to meet deadlines. Proficient in Microsoft Office and related software. Willingness to seek continual education regarding newly available products. High degree of adaptability and willingness to work in a flexible capacity to meet territory needs. Supervisory Responsibility: This Counter Sales Representative - Floater is not a supervisory role. The individual in this role will not be responsible for any subordinate employees. Work Environment: The Counter Sales Representative - Floater will primarily work at the Counter Sales department of Schaedler Yesco Distribution branches throughout their designated territory. The individual will work in a retail setting, where they will utilize computers, phones, and when necessary, fax machines. May also be asked to assist with deliveries, w