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CTG is seeking to fill a Research Center Support Administrator and Lobby Coordinator position for our client in Yorktown Heights, NY.

Location: Yorktown Heights, NY

Duration: 12+ months

Duties:

Research Support Center (RSC) Administrator

The Research Support Center requires a high level of professionalism and attention to detail. The role involves direct interaction with researchers, distinguished engineers, management, and executive-level personnel.

Responsibilities include:

• Serving as a primary resource for employees' work requests, ensuring a seamless support experience.

• Assisting in the preparation of required process forms, obtaining approvals, and ensuring compliance with corporate and global guidelines, including records retention.

• Submitting, processing, and tracking Accounts Payable and Procurement-related requests efficiently.

• Managing and monitoring shared functional inboxes using an agile approach in collaboration with team members.

• Addressing operational inquiries, including travel and expense management, compliance with transportation and business amenities policies, and other corporate shared service processes.

Lobby Coordinator

The Lobby Coordinator role requires professionalism and strong interpersonal skills, as it involves frequent interaction with both internal employees and external visitors.

Responsibilities include:

• Greeting visitors and ensuring a smooth, professional check-in process.

• Preparing visitor badges in advance and handling unannounced visitors or employees without badges.

• Completing annual security training, including emergency procedures and threat awareness.

• Assisting guests with wireless access and general site operations inquiries.

• Coordinating with on-site security and support teams to address visitor and resident concerns.

Skills:

• Strong customer service and client-facing skills

• Excellent interpersonal and teamwork abilities

• Strong organizational and multitasking skills

• Effective oral and written communication skills

• Proficiency in Microsoft Suite, Box, and Monday

• Ability to work independently and take initiative

• Experience in a high-profile, fast-paced environment

Experience:

• Prior experience in administrative support, customer service, or facility operations in a corporate or research setting.

• Experience handling executive-level interactions and working in high-profile environments.

Education:

• High school diploma required; Associate’s or Bachelor’s degree preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.