Experience Inc. Jobs

What's the role? The Regional Manager (RM) leads, motivates, and inspires a diverse team of Account Managers through implementation and execution of organizational strategies in a pre-determined geography/region. This leader cultivates a high-performance culture by coaching, developing, and empowering their team to achieve their full potential and leads initiatives to increase engagement and retention. This role spends up to 70% of the time with their team and customers in the field to deliver on their region's key performance indicators (KPIs) as defined by the Market Organization (MO). Who is Hilti? Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. What does the role involve? Cultivate a caring and high-performance culture grounded on trust by selecting, onboarding, developing, and retaining effective, diverse sales talent. Set specific and measurable priorities that empower the team to achieve their business and personal development targets in alignment with the corporate strategy, thereby delivering regional KPIs set by Market Organization leadership team (General Manager, Division Manager, and Finance). Plan and execute Strategic Management Process such as regional team meetings, full-day van rides, product demos, process review and improve sessions, and direct reports' performance reviews and development discussions. Assess and coach individual and team performance to achieve or exceed targets through direct observation, KPIs, and other relevant metrics on a regular cadence. Inspire and motivate a diverse and high-performing team to lead and embrace change by effectively conveying the 'why' behind the 'what'. Provide ongoing mentorship, coaching, and feedback (positive and constructive) through frequent conversations and development discussions, leveraging coaching fundamentals and situational leadership to empower the team to achieve their full potential in alignment to Hilti's purpose and values. Steer team towards effective time management (inc. time in territory), high-quality customer visit preparation, and customer data quality. Empower team members to resolve situations arising from customer concerns, pricing approvals, credit escalations and/or other operational related events by leveraging established best practices. Coach and define supportive actions on successful execution during regular pipeline reviews. Model and motivate team on effective Salesforce (SFDC) usage to centralize customer information, streamline sales processes, manage marketing campaigns, and provide actionable analytics, thereby improving customer relations and driving sales efficiency. Actively engage and maintain loyal customers through solution selling by providing a tailored and sustainable value proposition. Foster effective collaboration cross-functionally with indirect sales force teams and Corporate/HUB functions. Model creative problem-solving and evaluate ROI to make financially sound decisions and take calculated risks. Additional duties as assigned. 93% of our people say they're proud to work for Hilti, thanks to the quality of our products and the way we look after our people. What do we offer? In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including: Medical/Dental/Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment. Generous Paid Time Off policy and holidays including two days to give back to your local communit