Experience Inc. Jobs

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

As a business process Specialist within the Digital Supply Chain, you will be responsible for leading deployment and adoption of the Network Planning and Execution (NPE) tools within the enterprise, through engagement with business partners in the product groups and procurement and facility supply chain teams as well as external supply base in specific regions. In addition, this role will participate and assist with developing the functional requirements for NPE business processes in support of continuous improvements, and support with tests, training and implementation of these developed capabilities.

Responsibilities

• Leads deployment of the NPE modules with regional facilities and suppliers in Asia Pacific regions

• Supports adoption of the NPE modules within the enterprise and externally with the supply base through training, addressing data discrepancies and working with procurement/supply chain teams for supplier capacity data.

• Execute customer support processes and activities for the implementation of new or existing functionalities.

• Help with design, and test new or enhanced functionalities within NPE modules.

• Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary.

• Execute translating client's requirements to functional documentation, participate in technical designs and test plan with coaching and training.

• Understand customer improvement feedback and collaborate with digital product owners to identify opportunities in product roadmaps for improvements

• Be an expert on NPE products and train end users on product application and process flows driving supply capability

Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Basic Qualifications

• Four-year Bachelor’s degree preferably in business management in the areas of supply chain, manufacturing, operations or in the engineering field such as industrial engg, mechanical engg.

• Working experience in supply chain planning, purchasing or operations, data analysis within a large enterprise

• Fluent in English and Chinese. Japanese is desired.

• Top candidates will also have an understanding of large enterprise supply network, Purchasing Practices, and Rough-Cut Capacity Planning and S&OP processes. Be digital minded, to understand and leverage the underlying technologies / digital solutions to drive business process transformation.

Additional Information

This position may require 10% to 15% travel.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Extensive Experience:

• Builds relationships with internal stakeholders to obtain information related to various functions of the business.

• Compares how certain functions of the business perform better at different stages of the business cycle.

• Consults with investors about how well the business is expected to perform.

• Develops business analysis best practices, procedures and standard company guidelines.

• Provides a solution method to find the nature and extent of technology and process changes that should be made.

• Supervises new team members in business analysis methodology innovation and advanced techniques application.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Extensive Experience:

• Seeks discrepancies and inconsistencies in available information; explains variances.

• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.

• Identifies many possible causes for a problem based on prior experience and current research.

• Quantifies the costs, benefits, risks and chances for success before recommending a course of action.

• Approaches a complex problem by breaking it down into its component parts.

• Chooses among a diverse set of analytical tools according to the nature of the situation.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Expert:

• Oversees key client reviews to assure service and relationship satisfaction.

• Coaches others in the value, issues, and methods of client partnering.

• Collaborates with clients in the pursuit of common business objectives.

• Maintains status information on major developments in client or partner environment.

• Works directly with clients to discern business trends and their implications.

• Fosters a climate conducive to establishing positive working relationships with outsiders.

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

Level Working Knowledge:

• Helps create contingency plans to mitigate impact of disruption on core applications.

• Identifies key players, criticalities, roles, and responsibilities.

• Investigates application-related issues with both business and IT professionals.

• Recommends enhancements for a major application system or related subsystems.

• Works with core application systems for a major business unit or function.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Level Extensive Experience:

• Applies user acceptance testing in typical software development scenarios.

• Critiques user acceptance plans for appropriateness and completeness.

• Collects input from end users and product usage to define the testing environment and acceptance criteria

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

• Creates strong relationships with process partners to deliver on business objectives.

• Adapts documents and presentations for the intended audience.

• Demonstrates both empathy and assertiveness when communicating a need or defending a position.

• Communicates well to diverse audiences (technical, non-technical and leadership)

• Employs appropriate methods of persuasion when soliciting agreement.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

六月 20, 2024 - 七月 4, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.