Experience Inc. Jobs

Section 8 (HCV) Program Assistant Worcester, MA The Section 8 Program Assistant provides support to a team of Program Representatives by performing a variety of administrative tasks in a team-oriented work environment. Responsibilities: Organize and mail recertification paperwork for Program Representatives Manage, track, and report on the status of participant?s submission of required paperwork and assist with mailing of packages and notices. Assist in the review of submitted documentation and follow up with program participant?s income, assets, and other necessary documents Scan documents in a timely manner into the required software system Assist with calculation of participant?s income, assets and expenses to determine continued participation in the program. Maintain communication with program representatives regarding documentation and audit requirements, as needed. Provide support to managers and others with special projects as assigned. Respond to phone calls and provide information requested to clients, property owners, and other external partners. Maintain a filing system for both active and inactive participants files. Participate in regular staff meetings and trainings required by the funding source and/or RCAP Solutions, Inc. Requirements: Education and/or Experience: High school with 1 to 2 years related experience working at a housing or social service agency serving similar population as RCAP?s; some college preferred. Ability to read and interpret program related documents; write routine reports and correspondence; provide excellent customer service; and good public speaking skills. Ability to read and write Spanish preferred. Ability to multi-task, meet deadlines, and have good mathematical skills. Computer Skills: Must be proficient in Microsoft office software including Outlook, Word, and Excel. Must pass a CORI Job Type: Full-time Salary: \$21.00 per hour Schedule: 8 hour shift Monday to Friday 8AM-5PM (ONSITE POSITION) Work Location: In person Expected hours: 40 per week Job Type: Full-time Pay: From \$21.00 per hour Expected hours: 40 per week