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Pacific Western Bank Bank Teller Full Time / No Weekends in Woodland Hills, California

Overview

The Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The role of a Teller is to provide exceptional customer service and maintains knowledge of products, fees and stay current on bank offerings that will deepen a customer relationship.

Responsibilities

  • Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).

  • Answer questions and resolve customer concerns regarding services provided by the Bank.

  • Sells cashier’s checks.

  • Vault and ATM balancing.

  • Holds/Stop payments.

  • Monthly certifications.

  • Account research.

  • Order supplies and process mail.

  • Assist with processing and scanning of daily teller work.

  • Review and verify daily reports assigned by Branch Management.

  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets

  • Participate and contribute to the branch’s overall goals.

  • Perform other duties as assigned.

Qualifications

Required:

  • One year of recent Teller or cash handling experience

  • High School Diploma or equivalent

  • Excellent customer service skills including proper telephone etiquette

  • Basic math skills

  • Accurate typing and basic computer skills

  • Good written and verbal skills required

  • Detailed and accurate in a fast-paced environment

  • Ability to work well in a team oriented environment

Preferred:

  • Basic knowledge of Word and Excel preferred

  • Fluency in Spanish is preferred

Physical Requirements:

  • Local travel may be required

  • Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.

  • Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.

  • Light work that may include moving objects up to 20 pounds.

Job Locations US-CA-Woodland Hills

ID 2021-1749

Category Branch Administration/Customer Service

Type Regular Full-Time

Equal Opportunity Employer

PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

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