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Hub International Resource Specialist in Woodbury, New York

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Position: Resource Specialist

Department: Operations

Work Location: 100 Sunnyside Blvd., Woodbury, NY

General Guidelines for Resource Specialists

New position working on the $ sign activities based on the new HFC / ARC workflows through Northeast Accounting Resource Center (NARC). Their routine duties will include but not limited to:

Functions & Responsibilities:

  • Field and resolve all activities from the HFC working with the HFC, the ARC and retail and PBC servicers

  • Over time become an Expert in the both the HFC/ARC workflows and retail/PBC accounting/business requirements.

  • Address any and all accounting related questions from managers/servicers can be run through this team.

  • Triage any NOE/PBC communications and either route internally or follow the HFC workflows and communicate with the ARC as needed.

  • Activity responses, advance payments, rush payments, check requests, write-off requests, payment inquiries

  • Sending carrier invoices to the correct generic email address at HFC

  • Field EPIC related questions (CL/PL/PBC).

  • Help new acquisitions in the onboarding process and following the required workflows.

  • Any other duties assigned by the Resource Manager.


  • Insurance brokerage Accounting, Servicing or Operations background with knowledge of the Epic system. Ability to work with HFC / ARC with the key objective of Problem solving and making it easy on our customer i.e. “the servicers.” Training to include PBC, HFC and ARC operations and workflows.

  • Excellent analytical & problem-solving skills

  • Excellent communications skills

  • Excellent interpersonal skills

  • Proficient in Word and Excel

Department Business Operations

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Associate degree (2-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.