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Overview

ABM Industries is hiring a Field HR Partner to support front-line employees and supervisors for all ABM industry groups in New Jersey . In this role (Bilingual/Spanish strongly preferred) , you will be responsible for aligning business objectives with employees and front-line leaders and serving as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

This is a Hybrid Role (expected to be in-office or in the field 3+ days/week) located at 90 Woodbridge Center Dr, Woodbridge Township, NJ 07095 .

ESSENTIAL FUNCTIONS

• Consult with line management, providing HR guidance when appropriate.

• Build and maintain an environment for our Team Members that results in a high customer focused and engaged workforce.

• Review onboarding and orientation for new leaders.

• Analyze trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.

• Partner with leadership to understand current and future staffing needs.

• Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.

• Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.

• Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations.

• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partners with legal as needed/required.

• Provide day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).

• Work closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.

• Provide HR policy guidance and interpretation.

• Provide guidance and input on business restructures, workforce planning and succession planning.

• Identify training needs for business and individual coaching needs.

• Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met.

• Partner with HR Centers of Excellence to deliver programs to meet organizational goals.

• Review key business performance targets and their related talent implications with business leaders.

• Support customer retention and business development though direct involvement with key customer base.

• Identify and drive the sharing of best practices across functions to facilitate continuous improvement.

• Understand and mitigate corporate risk associated with relevant employment laws/policies.

QUALIFICATIONS - EDUCATION & EXPERIENCE

• Bachelor’s Degree in Human Resources Management or related field; Master’s Degree preferred

• In lieu of degree, 10+ years of related experience required

• Minimum of 5 years of applicable experience in Human Resources, business operations or management

• Appropriate experience with a large hourly & distributed workforce is a strong plus

• Experience working with union and non-union employees preferred.

• Must be able to travel +25% of the time.

QUALIFICATIONS - SKILLS & ABILITIES

• Bilingual/Spanish strongly preferred

• Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy

• Strong consultation and communication skills

• Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR

• Intellectual agility, interpersonal flexibility and deep curiosity to learn

• Exposure to strong process and project management discipline

• Effective team player and networker

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf)

REQNUMBER: 81186

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.