Wellforce Risk Manager in Woburn, Massachusetts
The Risk Manager serves as a highly visible, energetic champion for identification, mitigation, management and prevention of risk throughout the organization. The risk manager is responsible for implementation of risk management programs and activities that includes incident / event reporting management, identification and coordination of cases referred for medical peer review, serious event reporting to external agencies, regulatory compliance related to patient and workplace safety, claims management and providing risk management consultation for providers and staff as requested. The Risk Manager provides education regarding risk management for new providers and staff as well as ongoing education. Serves as liaison for our ambulatory practices.
Knowledge, Skills and Abilities Required
Bachelor's degree in healthcare, legal, or related field required. Master's degree preferred.
Certified Professional in Healthcare Risk Management (CPHRM) preferred.
5-7 years of related work experience in a health care or legal setting.
Proficient in Windows-based operating software and systems that include MS Word, MS Excel, MS Access and MS PowerPoint. Experience with electronic incident / event reporting system(s). Experience with clinical case review process.Knowledge of clinical quality, patient safety, patient experience measures and improvement methods. Excellent written and oral communication and presentation skills required. Demonstrated effective interpersonal skills and ability to express and document situations and processes such as critical incident reviews, root cause analysis and action plans. Highly motivated, organized with strong work ethic, ability to adapt to changes in the work environment.Demonstrated ability to work collaboratively with physicians and staff at all levels of an organization as well as working as a team member.Applies just culture principles to event investigation, demonstrates situational awareness and is able to address difficult situations with tact and diplomacy.