Experience Inc. Jobs

The Mass Hire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as an Information Technology Manager in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply. Key Responsibilities Administrative Functions Authors and administers regulatory compliance policies pertaining to WIOA and our regulatory agencies. Performs inventory valuation of assets and generates annual reports, prepares for on-site physical and logistical inventories. Exercise vendor management and align fiscal requirements with state approved vendors. Facilitate compliance with procurement procedures. Works with Deputy Director, Workforce Development, Career Center Operations in financial forecasting procurement for services, subscriptions, and assets for the Career Center IT and ADA infrastructure. Maintains a compliant infrastructure for local, state and federal audits. Tracks all network hardware asset life cycles and plan for fiscal budgets. Engages in multiple collaboration projects with a myriad of business and operational partners. Acts as the MOSES administrator, processing and submitting all procedural paperwork. Responsible for Technology Infrastructure/Telephony/ADA Assistive Technologies. Responsible for the administration of site-to-site and Hub-and-Spoke model topology for network and facilitate delivery of secondary services within infrastructure. Possess the ability to administer MOSES Kiosk VPN solution with granular configuration of SQL server. Builds out server environments, network support assets, and internal services as needed. Oversees the administration and maintenance of multiple bare metal units, Hyper-V roles, supporting server virtual machines, network switches, firewalls, NAS storage and other network assets. Administer Faronics Core Server and configure agents of Faronics Core server to manage OS updates on all public workstations. Maintains Carbonite storage and back up capacity. Has the knowledge and ability to install and secure Wi-Fi networks. Maintain the Active Directory account administration and administration of O365 exchange. Is responsible for administration of Avaya IP Office and Voicemail PRO telephony system. Troubleshoot Maintains ADA Assistive Technology infrastructure ensuring compliance. Provides ADA training and creation of ADA instructional videos for staff. Information Security Acts as local ISO and comply with all federal, state, regulatory and contractual requirements. Authors and administers core policies relating to management of information security. Adheres to all policies around Internal Control and Information Security. Understands obligations and monitor any changes of PII regulatory landscape, implementing new updated policies. Handles PII incidents according to policies. Provides information security training to staff. Maintains an information reporting relationship with the central IT Director Collaborates with Internal Control during any investigations into violations of data breaches. Performs other related duties as assigned from time to time. Skills, Knowledge and Expertise A minimum of a High school Diploma or equivalent and relevant certification in TIA Networking, The Microsoft Certified Professional or MCP is required. Five to ten years of experience in an IT environment is required. An Associate\'s or Bachelor\'s degree in Information Technology Administration or a related field is preferred. Knowledge and experience with WIOA (and other Career Center Programs) regulations as they pertain to Information Technology, Information Security, and ADA compliance. Full job description here: https://careers.bostonabcd.org/en/postings/9d7ded92-3f50-4167-b967-3c9ff886c927