Job Information
Smith Oil CASHIER in Wintersville, Ohio
Performs all aspects of retail sales including but not limited to greeting and welcoming customers, suggestive selling, closing the sale, and accurately completing the sale on the point-of-sale register.
DUTIES AND RESPONSIBILITIES:
Assists customers in an enthusiastic and courteous manner; provides outstanding
customer service.
Advises and assists customers with their choices of product for themselves.
- Utilizes various selling techniques to increase sales.
Accurately completes sales using POS system according to established
procedures.
Stocks and cleans the store for the best sales appearance and ease of use for
the customer.
Develops and maintains knowledge of all merchandise in selling area to
effectively assist customers with accurate information; keeps current as new
product lines are introduced.
Assists with merchandising efforts, displays, and floor moves as needed.
Utilizes customer-focused selling skills, add-on selling, closing skills, and other
sales generating skills.
Performs other related duties as assigned by management.
*QUALIFICATIONS: *
Any combination of education, training, or experience that provides the required
knowledge, skills, and abilities.
Commitment to excellence and high standards
- Ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing
priorities with enthusiasm
Excellent customer service skills
- Creative, flexible, and innovative team player
- Ability to understand and follow written and verbal instructions.
- Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various
backgrounds.
* COMPETENCIES:*
- Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* PHYSICAL DEMANDS AND WORK ENVIRONMENT: *
Continually required to stand
Continually required to walk
Continually required to utilize hand and finger dexterity
Frequently required to bend, stoop or kneel
Continually required to talk or hear
Continually utilize visual ac