Job Information
Agriland FS Customer Care Representative in Winterset, Iowa
421 North 10th Street, Winterset, IA 50273, USA | Full Time
AGRILAND FS, a financially strong and dependable cooperative serving customers in southern Iowa, eastern Nebraska, and northern Missouri is looking for a strong telesales professional with the ability to offer strong inbound customer support while executing outbound sales marketing strategies to grow market share.
Responsibilities:
Handle all inbound and outbound telephone calls for marketing and customer service
Will clearly communicate with prospects to determine needs for products and services
Create a positive experience through active listening and high energy customer care
Set up and maintain accurate account information
Administer credit policy on assigned products
Contribute to additional customer service related activities such as statement preparation and direct mail fulfillment
Requirements:
Prefer phone customer service experience, outbound and inbound environment
Experience with customer service and sales
Excellent listening, communication and organizational skills
Working knowledge of Microsoft Office - Excel, Word and Outlook
Demonstrate self starting skills, work ethic, with ability to work beyond normal working hours
Good math, reading and business skills
Position Offers:
Excellent benefits including company funded pension plan, 401(k), health, vision and dental insurance
Local opportunity in Winterset working in a casual, highly productive corporate office
Training and development
Stable and secure company
Career growth with opportunities to gain experience in other administrative assignments