Job Information
Bar Harbor Bank & Trust Customer Service Representative- Winter Harbor, ME in Winter Harbor, Maine
Description
Bar Harbor Bank & Trust is seeking to fill a Full Time Customer Service Representative working 40 hours per week at our branch in Winter Harbor.
Our Customer Service Representatives represent the Bank in a courteous and professional manner while providing prompt, efficient and accurate service to our customers. They are responsible for processing a wide variety of transactions while deepening existing customer relationships and identifying sales opportunities. In this role you can expect to:• Process a variety of transactions for customers while seeking opportunities to deepen existing customer relationships and identify sales opportunities. Including, but not limited to:
o Basic account opening and maintenance;o Deposits, withdrawals, transfers; and o All Teller transactions including Vaults and ATMs.
• Be responsible for providing following up, effective resolution, and customer satisfaction in response to a variety of customer inquiries.• Recognize and make referrals for loans, trusts, investments, insurance and other banking services.• Understand and begin to contribute towards meeting branch goals in deposits, loans and other categories.• Be responsible for adhering to regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act.• Comprehend and adhere to federal banking regulations in accordance with Bar Harbor Bank & Trust’s policies and procedures.
This entry-level role is focused on learning general banking knowledge and mastering routine transactions, to include basic account opening. Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, collaborative environment will be best matched for this position.
Bar Harbor Bank & Trust offers a competitive salary, medical/dental/vision/life insurance, paid holidays, 401(k) plan, paid time off, incentives, and continuing education benefits.
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
EEO is the law: English & Spanish version• English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf• Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf EEO is the Law Poster Supplement • https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Pay Transparency:• https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
Qualifications
Education
Required
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)