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TEKsystems Member Services Specialist I in Winchester, Virginia

TEKsystems is currently hiring a Mortgage Member Services Specialist to work with a Fortune 100 Financial Institution in Winchester, VA!

Job Description:

  • To process and evaluate specialized mortgage account changes including, but not limited to, modifications, contractual adjustments such as annual or monthly rate changes.

  • To answer mortgage related inquires and questions regarding active loans for members and internal customers.

  • To set up and maintain records within the Mortgage Servicing Platform (MSP).

  • Set up and review the scheduled drafting system for all loans on automatic payments; implement and update automatic member payment options for mortgage and equity loans.

  • Prepare, submit, enact and review offers for a Streamlined Rate Reduction in partnership with the mortgage origination team.

  • Review data reports identifying possible discrepancies in member information and correct within MSP.

  • Verify accurate credit bureau reporting and reporting for equity loans with a freeze added or removed by Equity Lending

  • Review discrepancies in 1098 reporting and adjust as appropriate

  • Review and process member requests for expedited equity loan checks.

  • Process, review, and verify Home Affordable Modification Alternative (HARMA) modifications at the direction of the mortgage originations team

  • Review, verify, and when needed correct notifications to members of pending changes to loans

Schedule: Monday - Friday, 8:00am - 4:30pm EST

Location: Winchester, VA/ hybrid with 2 days per week onsite

If interested, please apply here with an updated resume!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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