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Live Nation Guest Ambassador in Wilmington, North Carolina

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States.

For additional information, visit http://www.livenationentertainment.com/ .

Who Are You? Friendly and outgoing. Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking and committed to providing excellent customer service to our guests. At Live Nation, our people embrace these qualities, so if this sounds like you, then please read on!

Job Functions: • Communicate venue information about policies and procedures to guests as they prepare to enter the venue. • Look for ways to proactively assist the guest to ensure they have an enjoyable experience.• Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc. • Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items. • Direct restroom and concessions lines, as needed, to shorten guest waiting times.• Assist in resolving guest complaints.• Report maintenance and cleaning issues to the respective department manager. • May fill in temporarily with a department to support staffing levels during peak or break times.• Greet guests as they enter and leave the venue. May also distribute advertising flyers.• Check restrooms frequently to make sure guest lines are moving and alerting the cleaning when necessary.

• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, Etc.

Requirements:

  • High School Diploma or equivalent

  • At least 2 years in Guest Service or related experience

  • Excellent verbal and interpersonal communication skills

  • Position requires constant walking, climbing stairs, and lifting

  • Pass a required background check

    If the above description sounds like you and fits your background, apply online now to join the Live Nation team today!

    Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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