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Headquarters Account Executive in Wilmington, Massachusetts

Job Title: Account Executive

Division: KDS New England

Department: Sales

Location: Wilmington, MA

FLSA Status: Exempt

Status: Full Time

Reports to: VP of Sales

Revised: April 2020

About the Role:

When you join Kyocera Document Solutions New England, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

As an Account Executive, you will be responsible for selling KDS equipment, service and supplies to their assigned accounts.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

  • Sell Kyocera products by presentations, proposals and demonstrations.

  • Achieve monthly sales quota.

  • Maintain a minimum of 5 times monthly quota 30 day closeable prospects.

  • Maintain a minimum of 10 working prospects in the 30 day prospect database.

  • Set a minimum of five new prospect appointments per week.

  • Input all 30/60/90 day prospects into Compass.

  • Conduct a minimum of 1 Account Review per quarter

  • Conduct a minimum of 1 Strategic Account Review per month

  • All Sales activity has to be done through Focus.

  • Provide a monthly report on all account activities and progress through Compass.

  • Interact with the designated NARM and the Sales Manager on all bid & RFP requests.

  • Assure that all machine recommendations are capable of handling customer needs.

  • Provide competitive information on all National Account strategies and activities.

  • Provide a monthly forecast and prospect report.

  • Assure that all customers are satisfied with our service and that we maintain a solid relationship with our customers.

  • Maximize machine placements in large accounts.

  • Upgrade Kyocera machines when needed by the customer.

  • Cooperate with Administration, Service and National Accounts to assure that all information

  • Pertaining to the customer is accurate.

  • Communicate all problems to his / her Sales respective Manager.

  • Attend all training functions, review all training material.


  • 1-3 years industry sales experience

  • Excellent organizational skills

  • Excellent communication skills

  • Master’s Club Sales Category 1 or 2


  • College degree preferred


This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

ID: 2021-1548

External Company Name: Kyocera Document Solutions America, Inc.

External Company URL: http://usa.kyoceradocumentsolutions.com/americas/jsp/Kyocera/home.jsp

Street: 1 Jewel Drive