Job Information
M&T Bank Shared Services Centralized Operations Specialist (Hybrid) in Wilmington, Delaware
Overview:
Completes multiple task-oriented operational duties of varying difficulty and urgency required on a daily basis to ensure daily cash needs of Wealth clients are processed accurately.
Location: This is a hybrid position out of Wilmington, DE.
Primary Responsibilities:
Process routine and standard transactions according to established procedures to ensure accuracy.
Communicate with internal business partners and related service partners as required.
Escalate non-standard or high risk exceptions to more experienced personnel as appropriate.
Prioritize and manage own workload to meet service level agreements and internal service delivery standards.
Identify and report all risk and compliance issues, breaches and suspicious activities to management.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
This position is within the Wealth Centralized Operations area.
Supervisory/Managerial Responsibilities:
Not Applicable
Education and Experience Required:
Combined minimum of 4 years’ higher education and/or work experience
Comfortable operating in a team environment
Experience using pertinent word processing and spreadsheet software
Willing to work a flexible schedule as needed
Effective verbal and written communication skills
Education and Experience Preferred:
Bachelor’s degree
Minimum of 1 years’ experience in financial services industry
Basic understanding of financial products
Knowledge of pertinent Bank systems
Ability to work under time constraints
Physical Requirements:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $23.04 - $38.40 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Wilmington, Delaware, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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