Experience Inc. Jobs

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1309010

We are looking for warm, approachable and customer services oriented personalities to join our awesome team of front desk attendants in Wilmington, DE;

Responsibilities:

• Greet guests and visitors warmly and make them feel welcome and attended,
• Handle customer inquiries and complaints while following escalation processes where necessary,
• Document and update record/reports based on interactions,
• Develop and maintain a knowledge base of the work place and its environs,
• Prepare and submit shift reports to include occurrences and incidents,

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with residents and guest
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Must have a service oriented mindset and be capable of making every guest feel valued
• Competent working with Microsoft Office suite, including Word, Outlook , Excel and Google Suite.
• Knowledge of basic office equipment, including printers, scanners, copiers, etc
• Willingness to work irregular shifts, weekends and holidays will be an added advantage

This is an exciting opportunity for individuals who are passionate about providing exceptional customer service. We offer competitive compensation and benefits packages. If you have the skills and qualifications for this position, we would love to hear from you. Apply now!

For more information about us visit our website www.aclassconcierge.com.

Job Types: Full-time, Part-time

Pay: From \$13.50 per hour

Expected hours: 16 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance

Schedule:

• 8 hour shifts
• Day shifts
• Evening shifts
• Weekend shifts