Experience Inc. Jobs

Attribute Management Engine Environment Management

Charlotte, North Carolina;Boston, Massachusetts; Wilmington, Delaware; Plano, Texas

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

The person in this position will oversee 28 Credit Bureau Team Coding, Development, Testing and Production Environments to ensure accurate credit bureau data, systems and software versions are kept in each environment.

• Work with multiple Bank of America teams and External Vendors to keep environments up to date, maintain environment stability, assist in coordinating and scheduling code installations, and understand new software requirements.

• Maintain detailed documentation of environment code.

• Manage environment issues: identify, communicate, track, and resolve or escalate as needed.

Responsibilities:

• Ensures data is accurate and complete

• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform

• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform

• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents

Required Qualifications:

• Demonstrated knowledge of software testing and testing environments.

• Proficiency in Microsoft Office, with a strong proficiency in Excel.

• The ability to learn new desktop technology, tools, and applications.

• Experience collaborating with technology partners.

• Demonstrated strong problem-solving and follow-up skills, and the ability to escalate and gain resolution as needed.

• Ability to work effectively both in a team environment and independently.

• Strong oral and written communication skills, including the ability to communicate across many different audiences.

• Possess a positive attitude and build strong relationships with teammates; have a strong willingness to work toward team goals and projects.

• Ability to build relationships & facilitate collaboration across different teams within the organization.

• Strong attention to detail.

• Ability to obtain information in a timely and efficient manner.

• Ability to navigate within a constantly changing environment and under tight deadlines with a high level of accuracy

Desired Qualifications:

• Understanding of credit bureaus/ bureau data.

• Experience working with an Agile development process.

Skills:

• Issue Management

• Policies, Procedures, and Guidelines Management

• Data Collection and Entry

• Data Management

• Data and Trend Analysis

• Data Quality Management

• Analytical Thinking

• Collaboration

• Controls Management

• Regulatory Compliance

• Production Support

• Solution Design

• Business Acumen

Minimum Education Requirement:

• Bachelor’s degree in related field or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.