Experience Inc. Jobs

Job Information

Utilities Service, LLC IT - Business Analyst - Financial Systems HQ ATE in Willow Grove, Pennsylvania

IT - Business Analyst

The Business Analyst is part of the IT support team. The Business Analyst will work as a liaison among stakeholders to analyze, communicate and validate IT requirements for changes to current business processes. To that end, the successful candidate will be involved in mapping current-state and future states and ensuring that both regional and corporate business requirements are met. The Business Analyst will design documents, develop reporting and ensure the accuracy of analytics. The position requires the ability to communicate solutions from sophisticated technical language to understand business language.

Job Type : Exempt

Pay : Salary


  • Benefits Available and vary per position and location.

Are you a real go-getter looking for an amazing opportunity with a nationwide full-service utility contractor offering competitive wages and incredible benefits? Keep reading because this job might be for you!

Since 1928, Asplundh has been dedicated to safe, efficient, and innovative line clearance services for the utility industry. Reliable, uninterrupted power is an important service provided by the world's electrical utilities and Asplundh has the expertise to help keep the power flowing. Diversification over the years has opened up vegetation management services to other specialized markets such as municipalities, railroads, pipelines, helicopter vegetation services, and departments of transportation.

A family-owned and operated corporation headquartered near Philadelphia, Pennsylvania, Asplundh has grown to employ over 33,000 service professionals throughout the United States, Canada, Australia, and New Zealand.

Essential Functions & Responsibilities:

  • Evaluates business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

  • Leads ongoing reviews of business processes and develops optimization strategies.

  • Stays up-to-date on the latest process and IT advancements to automate and modernize systems.

  • Documents and communicates work results by regularly conducting meetings and presentations to share ideas and findings with peers and management.

  • Performs requirements analysis and user acceptance testing by gathering data and feedback from technical experts and end users.

  • Produces useful reports and analyses by gathering information in meetings with various stakeholders

  • Continually monitors business processes and solutions while ensuring solutions meet business needs and requirements.

  • Manages special projects, develops project plans, and monitors performance.

  • Responsible for updating, implementing, and maintaining procedures.

Minimum Qualifications:

  • Must be 18 years of age or older.

  • Excellent communication and facilitation skills. Able to drive change and facilitate internal communication processes. Must possess the capacity to build strong collaborative relationships. Able to effectively influence and manage crucial conversations with key stakeholders.

  • Strong focus on service delivery to internal customers while supporting alignment with the broader organization. Must build and develop relationships and be able to absorb and translate others' statements into objective responses and actions.

  • Able to work through necessary channels to accomplish outcomes in complex settings; understanding of processes and continuous improvement.

  • Ability to demonstrate common sense, sound judgment, and analytical skills with minimum direction to resolve problems or discrepancies within the essential job functions.

  • Ability to multi-task and to work collaboratively and cooperatively, as a member of a diverse team.

  • Requires analytical, technical, and/or management capabilities. Able to simultaneously think and act strategically and operationally.

  • Excellent time-management and organizational skills. Must be detail-oriented, organized, and able to set priorities and ensure timely completion of responsibilities in a fast-paced, deadline-driven environment

Education & Experience

  • Bachelor’s degree in business or related field.

  • 5+ years of business analysis experience required.

  • Experience in creating detailed reports and presentations.

  • Strong experience and analytical capabilities in data collection, cleansing, mapping, mining, and business intelligence using Excel, Access, PeopleSoft, etc.

  • Experience with PeopleSoft Financials, Oracle Analytics, and Power BI strongly preferred

  • Experience in business process mapping, gap analysis, A3 process, methodology, and road mapping.

  • Must have advanced computer skills, with demonstrated working knowledge of Microsoft Excel.

  • Mobile platform (iOS and Android) and web-based systems experience is preferred.


  • Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.

Travel Requirements

  • Willing to travel up to 50%

Physical Requirements:

  • Rarely: walking, kneeling, squatting, crawling, seeing distant, climbing on/off truck, climbing, lifting over 10 lbs. to 50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs.

  • Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs.

  • Frequently : sitting, sense of touch, manual dexterity, speaking clearly, reading, hearing-speech range.

  • Constantly: seeing.

About Us:

As a full-service utility contractor, Asplundh performs tree pruning and removals, right-of-way clearing and maintenance, vegetation management with herbicides, and emergency storm work and logistical support. Asplundh is the parent company of UtiliCon Solutions whose subsidiaries provide overhead and underground line construction, planning and design, meter reading and AMR/AMI installation, electrical testing, and street lighting/traffic signal services. Asplundh also operates Rotor Blade Airborne Utilities Management, overhead electric distribution, and transmission lines using MD 500 helicopters.

Individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext. 1339.

An Equal Opportunity Employer.