Job Information
OhioMeansJobs Lake County Sr Medical Screener - Reception Technician (Customer Service) in Willoughby, Ohio
OhioMeansJobs Lake County is assisting a Willoughby Hills based employer with their recruiting effort for the following positions:
Sr Medical Screener - Reception Technician (Customer Service) Location: *Willoughby Hills, OH *Position ID: 44072902
*Job Type: *Full-Time *Wage: *Based on experience *Benefits: *Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company
One of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us.
Job Description Summary:
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process.
Job Description:
In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition, and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately, and professionally.
May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
May answer the telephone and assists in providing appropriate information to the caller.
Maintains alertness and awareness to any reaction by donor may have during or after the pheresis process and notifies appropriate staff.
Conducts daily calibration of equipment and resolves calibration out-of-specification issues according to the SOPs.
Troubleshoots equipment failures. Creates