Experience Inc. Jobs

[OhioMeansJobs Lake County is assisting a Willoughby Hills employer with their recruiting effort for the following position:]{arial",="" sans-serif"=""}

[Group Leader Receptionist/Customer Service ]{arial",="" sans-serif"=""}[Location: ]{arial",="" sans-serif"=""}[Willoughby Hills, OH]{arial",="" sans-serif"=""}[ ]{arial",="" sans-serif"=""}[Position ID: 44072901]{arial",="" sans-serif"=""}

[Job Type: ]{arial",="" sans-serif"=""}[Full-Time]{arial",="" sans-serif"=""}[ ]{arial",="" sans-serif"=""}[Wage:]{arial",="" sans-serif"=""}[ Based on experience]{arial",="" sans-serif"=""}[ ]{arial",="" sans-serif"=""}[Benefits: ]{arial",="" sans-serif"=""}[Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.]{arial",="" sans-serif"=""}

[Job Description Summary: ]{arial",="" sans-serif"=""}[Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.]{arial",="" sans-serif"=""}

[Job Description:]{arial",="" sans-serif"=""}

[In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.]{arial",="" sans-serif"=""}

[May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.]{arial",="" sans-serif"=""}

[Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors' questions are answered timely, accurately, and professionally.]{arial",="" sans-serif"=""}

[Answers the telephone and assists in providing appropriate information to the caller.]{arial",="" sans-serif"=""}

[Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff.]{arial",="" sans-serif"=""}

[M ]{arial",="" sans-serif"=""}