Experience Inc. Jobs

Description We are in search of a meticulous and dynamic Accounts Receivable Clerk to join our team in the media industry. This role is based in WILLOUGHBY, Ohio. The successful candidate will be responsible for credit and collection activities, maintaining accurate customer records, and other accounting tasks. This role offers a contract to hire employment opportunity.

Responsibilities:

• Set up new customers in the advertising system and make necessary changes to accounts such as address, phone number, customer type, etc.

• Perform customer credit analysis as needed and initiate collection dunning letters.

• Mail copies of A/R statements and any statements that require tear sheets or affidavits.

• Work on the Unapplied Payment Report by identifying where payments should be applied on customer’s accounts and apply the payments in a timely manner.

• Handle returned mail and determine why it was returned and where it should be resent.

• Research and reconcile customer accounts.

• Seek approval to send final demand requests to customers and send accounts to a third-party collection agency when necessary.

• Assist with incoming phone calls.

• Place customer accounts on a credit stop status and also remove the credit stop status. Communicate these account status changes to the field.

• Release ads so they can be published in online and printed publications. Requirements • Proven experience in Accounts Receivable (AR)

• Proficiency in B2B collections

• Strong skills in Microsoft Excel and Excel Formulas

• Demonstrable knowledge of MS Excel

• Excellent customer service abilities

• High attention to detail and accuracy in work

• Strong organizational skills with the ability to manage multiple accounts

• Ability to work independently as well as part of a team

• Strong problem-solving skills and the ability to make sound decisions

• Excellent written and verbal communication skills

• Ability to maintain confidentiality of sensitive information

• Knowledge of media industry is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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