Job Information
Voyig LLC Service Manager in Williston, North Dakota
Overview
The Service Manager is a key member of our truck management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Service department, developing our service business, ensuring satisfied customers, and promoting our products and truck services.
Responsibilities
Take all necessary steps to assure customer satisfaction.
Recruit, hire, lead, motivate and maintain the highest quality staff.
Take an active role in company sales.
Monitor Service Department performance with key metrics, including revenue, profitability, and efficiency.
Assure compliance with safety goals.
Accurately quote services.
Manage truck work order system and service invoicing.
Communicate policies, procedures, and branch goals to employees.
Uphold our promise to our customers.
Service Manager Skills:
Excellent interpersonal, leadership, and communication skills
Knowledgeable in Fixed Operations procedures
Good understanding of mechanical components and associated repair
Clear understanding of customer service, sales, and marketing
Knowledge of profit and loss statements and how to use them to manage a business unit.
A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan.
Experience with 5S Lean principles
Previous experience as a service manager in the trucking industry
Service Manager Requirements
Excellent communication skills
Ability to manage employees and processes.
Truck shop service management a plus
High School Diploma or G.E.D.
Must be physically able to lift and work with no restrictions.
Employee Benefits
Competitive Wages – Be paid your worth!
Tuition assistance - for educational and ongoing career growth
Health, dental and vision coverage - begins on the first day of the following month.
Paid Time Off - (PTO) starts accruing day one of your full-time employment.
Holidays - 6 Holidays and 2 Floating Holidays per year
401(K) - with company matching.
Long Term Disability - Supplied
Short Term Disability - Supplied
Life Insurance - Supplied
Healthiest You - Virtual Health Care paid by Interstate .
Pet Insurance – We care about our furry friends!
Employee Discounts - available on products and services
Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
Paid Health and Well-being screening - for employees and their spouse
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Connect With Us!
Not ready to apply or don’t see what you are looking for? No problem, we still want to get to know you! We are always looking to build our pipeline of talent to help our clients build more fully functioning teams.to hear about upcoming opportunities.
Job LocationsUS-ND-Williston
Posted Date2 weeks ago(4/30/2024 5:27 PM)
Job ID 2024-5328
of Openings 1
Category Auto Mechanics