Job Information
The Arc Erie County NY AE- Information Systems Coordinator in Williamsville, New York
AE- Information Systems Coordinator
Williamsville, NY 14221, USA
Req #6615
Tuesday, March 12, 2024
The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.
The Arc Erie County is looking for an Information Systems Coordinator!
What you’ll be doing: As our Information Systems Coordinator, you will be managing projects & technology systems to perform assessments, deduct metrics about performance, evaluate trends and mitigate risks.
You will also be responsible for…
Working with support staff delegating work & assigning priorities based on framework model
Develop operational programs, procedures, communications & reports related to HER Systems, school systems HRIS systems, LMS and various other SaaS systems
Possessing knowledge of departmental processes, workflow & comprehensive knowledge of departmentally developed information systems & systems infrastructure
What we need from you:
Bachelor’s Degree from an accredited college or university in Information Technology, Business Administration, Public Administration, or a related fieldPLUS(3) yrs of progressive professional experience in information technology systems or related work experience
OR
Associate degree from an accredited college in Information Technology, Business Administration, Public Administration or a related fieldPLUS(10) yrs of progressive professional experience in information technology systems or related work experience
PLUS
Expert knowledge of Management Information Systems in a complex, multi-divisional organization. Demonstrates expertise in general management of staff, inventory, and budgets. Demonstrates organizational, leadership and communication skills. Ability to exercise discretion and independent judgement regarding sensitive information.
What The Arc Erie County can offer:
Affordable benefits (medical, dental & vision insurance)
Excellent PTO & work-life balance!
Room for advancement
On demand pay
403b w/ employer contribution
On the job, paid training
40-hour work week (Monday-Friday 8am-4:30pm)
Positive, diverse, and exciting environment
See our full Job Description listed below
Job Description
Job Title:
Information Systems Coordinator
Department:
Information Technology
Job Grade:
5
Position Summary:
This position is to manage projects and technology systems, to perform assessments, deduct metrics about performance, evaluate trends, and mitigate risks to avoid potential problems by determining and implementing system/process improvements. Possess knowledge of departmental processes, workflow and comprehensive knowledge of departmentally developed information systems and systems infrastructure.
Reporting Relationship:
Coordinates Information Technology personnel and reports directly to the Information Technology Director.
Job Duties and Responsibilities:
Works with support staff delegating work and assigning priorities based on framework model
Develops operational programs, procedures, communications and reports related to EHR Systems, School Systems, HRIS Systems, LMS and various other SaaS systems
Coordinates information systems used by the agency
Facilitates the agencies production of data necessary to achieve agency/department objectives and to ensure that reporting needs can be met effectively and efficiently
Works with IT staff, personnel in other departments, and vendors to develop new systems, resolve system problems, plan and schedule technology installations and ensure compliance
Designs documents, forms and reports; develops and implements new procedures to improve record keeping and productivity
Assesses existing workflow and provides recommendations to improve programs, workflow, and existing procedures
Compiles and analyzes data for purposes of managerial decision making
Conducts special studies and administrative research of departmental operations and systems, for planning, budgeting and evaluation purposes
Prepares user manuals and procedures related to information systems and conducts training for department users in systems use and enhancements
Serves as a liaison between Service Directors and acts as IT liaison for Department
Serves on various committees and management teams as assigned
Performs related work as required
Qualifications and Education Requirements:
Bachelor’s Degree from an accredited college or university in Information Technology, Business Administration, Public Administration or a related fieldPLUSthree years of progressive professional experience in information technology systems or related work experience
OR
Associate’s Degree from an accredited college in Information Technology, Business Administration, Public Administration or a related fieldPLUSten years of progressive professional experience in information technology systems or related work experience
PLUS
Expert knowledge of Management Information Systems in a complex, multi-divisional organization. Demonstrates expertise in general management of staff, inventory and budgets. Demonstrates organizational, leadership and communication skills. Ability to exercise discretion and independent judgement regarding sensitive information.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A):
Mental Requirements:
The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math &, decision making skills, independent action, planning & prioritizing and follow directions.Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency’s policies, procedures, rules and regulations.
- Human Relations Skills:
The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times.
- Equipment Operation:
The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is NON-EXEMPTfrom the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
I have received and reviewed the above job description and essential physical demand form.
I can perform the assigned job duties. I agree to the job responsibilities therein.
__WITHOUTreasonable accommodations.
_WITHreasonable accommodations.
If a reasonable accommodation is needed, please explain:
__ ___
Signature Date
“The Arc Erie County New York is an Equal Opportunity Employer”
The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Other details
Job Family Arc Erie
Pay Type Hourly
Max Hiring Rate $55,000.00
Apply Now
- Williamsville, NY 14221, USA