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The Laboratory at UPMC Williamsport is seeking to hire a Lead Phlebotomist! Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.

Shift: 6:30AM - 3PM

Responsibilities:

• Reads, understands and complies with organizational and departmental policies, procedures and protocols.

• Collects specimens in a timely manner and according to established procedures.

• Follows positive patient ID policy to accurately collect and label specimens.

• Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to supervisor.

• Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed

• Participates on teams and special projects. Performs other duties as assigned.

• Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc.

• Delegates phlebotomy priorities and other non-urgent tasks to staff as needed

• Keeps work area clean and neat. This includes waste disposal, stocking of supplies, management of lab coat cleaning.

• Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner.

• Trains, mentors, and orients new employees as assigned.

• Completes all required documentation and statistical logs as required.

• Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner

• Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to supervisor.

• High School diploma or equivalent

• Certification from an accredited Phlebotomy or Medical Assistant program is preferred.

• Minimum 2 years experience.

• Medical terminology knowledge and laboratory information system experience is preferred.

• Must have the ability to establish work priorities and handle several procedures simultaneously.

• Must interact with other departments. Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran