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IQVIA Operations Specialist(Medical Information) in Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Overview

Review, assess and process Safety data and information, across service lines, received from various sources and distribute reports/data onwards to both internal and external third parties following applicable regulations Standard Operating Procedures (SOPs) and internal guidelines under guidance and support of senior operation team members.

Essential Functions

• To Prioritize and complete the assigned trainings on time.

• Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.

• To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming - Adverse Events(AE)/endpoint information determining initial/update status of incoming events database entry coding AE and Products, writing narratives, Literature related activities as per internal/ project timelines.

• Ensure to meet quality standards per project requirements.

• To ensure compliance to all project related processes and activities.

• Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required.

• Creating, maintaining and tracking cases as applicable to the project plan.

• Identify quality problems, if any, and bring them to the attention of a senior team member.

• To demonstrate problem solving capabilities.

• Liaise with different functional team members, e.g. project management, clinical, data management, health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.

• May liaise with client in relation to details on day to day case processing activities.

• To mentor new teams members, if assigned by the Manager.

• Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes.

• Lead/ Support department Initiatives

• 100% compliance towards all people practices and processes

Qualifications

• Bachelor’s Degree in Pharmacy, Nursing or equivalent Scientific or healthcare discipline or allied life sciences

• Background in Pharmacy with 2-3 years of experience in Medical Information/Hospitals/Pharma.

• Working knowledge of applicable Safety Databases and any other internal/Client applications.

• Knowledge of applicable global, regional, local clinical research regulatory requirements

• Bilingual in English and Korean

• Reporting to an Associate Director based in Singapore

• Flexibility to operate in shifts and holiday coverage.

근무형태/장소

  • 업무 형태 : 재택근무가 가능합니다.

  • 근무 장소 : IQVIA 잠실 오피스 (송파구 송파대로 558 월드타워빌딩 13층, 2/8호선 잠실역 도보 4분)

채용 전형

  • 이력서 접수 > 서류전형/Pre-screening > 면접전형 > 최종합격 > 입사

  • 지원 방법 : 영문 CV를 첨부하여 본 공고를 통해 지원 (이력서 양식 자율)

Pre-screening 전형 :

1) IQVIA의 Pre-screening은 후보자의 응답 편의성을 위해 온라인 스크리닝으로 진행됩니다. 제출된 이력서 검토 후, 경력상 적합한 후보자에 한해 안내 메일이 발송됩니다. 안내 메일을 받으신 후, 72시간 내에 편하신 시간에 언제든 응답하실 수 있습니다.

2) 관련 안내 메일 및 가이드에 따라, 메일 수신 후 72시간 내에 제출 완료해주시기 바랍니다.

  • 면접은 화상 혹은 대면으로 진행되며, 지원자 가능 일시에 맞추어 조율됩니다.

  • 각 전형 결과는 합격/불합격 여부와 관계없이 모든 지원자에게 안내됩니다.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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