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ICON Clinical Research Project Coordinator in Whitesboro, New York

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives. Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That's our vision. We're driven by it. And we need talented people who share it. If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.


The Bioanalytical Project Coordinator provides administrative support to the Bioanalytical Study staff for pre-clinical and clinical studies. This includes, but it not limited to, project related support by creating database designs supporting small or large global projects with low complexity; ensuring database set up according to standard operating procedures, policies, and good practice; and compiling project data tables according to client data agreements.


  • Assist in set-up activities for the bioanalytical LIMS database design in support of clinical or preclinical protocols and protocol amendments.

  • Carry out all activities according to the appropriate ICON IBL SOPs, Good Clinical Practice (GCP), and Good Laboratory Practice (GLP).

  • Ensure that systems (e.g., GlobalBioA, Watson LIMS, etc.) are updated accordingly.

  • To facilitate production and documentation of presentations and organize team/customer meetings, finalizing minutes in collaboration with Bioanalytical Project Leader.

  • Will support project timelines as defined by the Bioanalytical Project Leader.

  • Assist in data management including processing, reviewing and creating data tables.

  • Ensures the delivery of high quality work to internal and external clients.

  • Maintain accurate project documentation.

  • Participate in audits, as required.

  • Assist in tracking and resolution of deviations as it pertains to study samples freezer storage pursuant to ICON IBL SOPs.

  • Provide sample coordination and administration including sample reconciliation.

  • Work closely with external customers to test data transfers and report results to Bioanalytical Project Leader.

  • Provide administrative support regarding data retrieval and delivery (via email and portals).

  • Ensure all requisitions and invoices are coded correctly to ensure costs are billed to the project or passed through to the client.

  • May provide back-up support on behalf of colleagues who are absent from the office.

  • Perform other duties as assigned by management.

Required Knowledge, Skills and Abilities

  • Strong verbal and written communication skills (including good command of the English language), telephone manner, team working skills, flexible attitude to work.

  • Ability to achieve results through collaborative efforts with others.

  • Good organizational, time management, and operational skills.

  • Good accuracy and attention to detail skills.

  • Ability to effectively balance multiple concurrent priorities.

  • Able to use initiative, plan ahead, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions within scope of authority.

  • Ability to interact with external and internal clients, and work to objectives/timelines.

  • Ability to follow verbally communicated procedures.

  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.

  • Computer proficiency of Word, PowerPoint and Excel.

  • Desired knowledge of routine laboratory procedures.

  • Demonstrated ability to work in a fast-paced, high stress environment highly desirable.

Minimum Required Education and Experience

College degree and 1-2 years' relevant experience; or equivalent combination of education, training and experience. Bachelor's Degree in a scientific field preferred.

Benefits of Working in ICON: Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.