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Job Title: Sales Manager - Digital and Data Aviation Services

Job Location: UK – Whiteley, Hampshire or UK- Crawley, West Sussex

Job ID: 21691

About this opportunity and L3Harris UK

Our UK team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide.

L3Harris Commercial Aviation operates an agile and rapidly evolving Flight Intelligence Services business, providing outsourced flight data monitoring, analytic services and SaaS to aircraft operators worldwide.

L3Harris Commercial Aviation’s Digital and Data Services business provides outsourced flight data monitoring and analytic services and SaaS to aircraft operators worldwide. Using our flight data processing and analytics software we ensure that our customers achieve an improvement in flight safety and cost of operations.

We are the largest dedicated provider of flight data analysis services and our qualified and experienced flight safety specialists include the highest ratio of analysts to aircraft in the aviation industry.

We have investment-backed projects underway, to develop new SaaS services for our airline clients, which includes deploying additional cloud based capabilities as part of a Big Data platform; reaching into new domains, such as flight training.

We are seeking a Sales manager to grow our existing flight data services business and to support the establishment, roll out and sale of a range of new SaaS solutions into the aviation domain.

The successful candidate will report to the Global Sales Director for Digital and Data and be responsible for the growth of our existing Flight Data Services business as well as playing a key part in supporting business growth across a range of new technologies, targeting airlines, business aviation and MRO clients.

The candidate will be key in implementing business strategy, identifying and qualifying new business opportunities and interfacing with customers to close contract orders and meet annual operating and growth plans.

Our benefits include:

• 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days

• Private medical insurance with optional family cover

• Pension scheme of up to 7% employer contribution

• Life Assurance 4x salary (flexible up to 10x)

• Group income protection

• Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme

• Employee assistance program providing mental health and wellbeing support

• Crawley: Subsidised staff restaurant

• Crawley: Staff car park incl. electric vehicle charging stations

  Main activities and Accountabilities:

  Accountability for Delivering Orders and Revenue

• Lead and own the campaign for the sale of our flight data analytics services globally, in support of the Sales Director

• Establish new, or develop existing relationships, with airlines, business aviation groups and MRO operators

• Implement the tactical sales approach to achieve the business unit’s sales targets and strategic goals

• Providing commercial guidance to our customer support team, supporting them in the tactical approach to critical accounts and campaigns

• Take the sales lead in commercial negations with our customers

• Provide strong forecasting of revenue and market trends to allow the operational and sales leadership to plan effectively for delivery

  Contributing to the Commercial aspects of our services offering and its position within the changing market

• Attain a thorough understanding of the competition and broader market, relative to our program offerings and strategic goals

• Support the activity to shape and evolve our products and services so that they remain competitive, with a key focus on the commercial aspects of the offering

• Work closely with our da customer experience teams to explore, evaluate and implement changes to our products and services that enhance their appeal and profitability

  Shape the Evolution of our Product and Services

• Work with our talented data analysts and data science team to identify ways to enhance and evolve our flight data services

• Providing commercial insight to internal teams and work streams on the value of new service and product ideas and concepts; play a key role in the customer validation exercise for new technology

  Working closely with our Marketing Team to define the required upstream activity

• Organize participation in forums/conferences to further position us a thought leader for the aviation data domain

• Provide insight, direction and support to the Marketing team, to drive sales and awareness of our key customer drivers and interests

  Key Competencies and Experience Required

  The successful applicant will also be able to demonstrate the following attributes:

• Proven ability drive sales and articulate opportunities to the wider business

• Demonstrable experience either delivering or selling services into aviation or a background in SaaS sales or operating within data driven sales or safety environments.

• The ability to present credibly and negotiate at senior levels, both internally and externally

• The ability to quickly understand our products and services and the market context

• Focussed on Customer Service – must be able to demonstrate experience of delivering customer satisfaction

• Initiative – must be able to demonstrate a willingness to get things done and take responsibility

• Team Player – must be able to work well and cooperate with all stakeholders

• Flexibility – must be able to adapt to and take advantage of a growth environment.

• Ability and willingness to travel within Europe and globally, up to 20% of the time.

  Preferred Experience and Knowledge

• Degree level education (not essential)

• Experience with SaaS or analytic technologies sales

• Sales or management level operational experience in data-based operations systems/services within aviation

• Background and relationships within airline and business aviation client base

• An understanding of commercial contracting and negotiations

• Experience in the definition, evolution or development of B2B service products is preferable

• Experience of working within or closely with operational delivery teams

Please note: All candidates who wish to be considered for this vacancy must have the right to work in the UK

L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.