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Part- Time Office Assistant

Company Overview: Allied Plate Glass is a family owned and operated business that was established in 1925 and is currently the oldest glass house in its region. We serve both the residential and commercial needs of West Virginia, Ohio, and Pennsylvania, and we pride ourselves in maintaining the highest standards of service for each of our customers.

Job Summary: We are seeking a motivated and customer-focused Office Assistant to join our team. The successful candidate will be responsible for taking orders, providing estimates, and ensuring customer satisfaction through excellent service. This role involves interacting with customers both in person and over the phone, managing work orders, and ordering necessary equipment and supplies.

Key Responsibilities:

• Assist customers with orders for glass mirror fabrication, window and screen repair, custom glass shower enclosures, acrylics, polycarbonates, heat-resistant and safety glass, and patterned glass.
• Provide accurate estimates for work orders and manage customer inquiries.
• Interact with customers in person and over the phone to ensure their needs are met.
• Order necessary equipment and supplies for various projects.
• Use computer systems to manage work orders and maintain accurate records.
• Collaborate with team members to ensure timely and efficient completion of work orders.
• Maintain a clean and organized office environment.

• Handle administrative tasks such as filing, data entry, and scheduling.

   

Qualifications:

• High school diploma or equivalent.
• Strong customer service skills and a friendly, professional demeanor.
• Proficiency in using computers and office software.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a team environment.
• Strong organizational skills and attention to detail.

• Previous experience in a similar role is a plus.

   

Preferred Skills:

• Ability to utilize a computer to send e-mails, create estimates, and enter data into various programs.

                                                                               

Working Conditions:

• Part -- Time position with regular office hours.
• Occasional lifting of light to moderate weights may be required.
• Interaction with customers and team members in a dynamic office setting.

Application Process: Interested candidates should submit their resume in person at 2154 Main Street Wheeling, WV 26003. Questions about the position can be directed to Laura Howell via email at laura@alliedglassguys.com or phone at 304-232-2700.