Cleveland Clinic Medical Assistant in Weston, Florida
Job ID: 120986
Interact with medical and professional staff on a case-by-case basis to obtain appropriate clinical documentation to ensure accurate indications in the patient’s medical record before completion of prior authorizations
Utilize Epic and chart review to obtain pertinent medical information including scanned documents and insurance information.
Advise providers and clinic staff participating in a patient’s care (faculty, resident physicians, and nurses) regarding problematic medications.
Collaborate with physicians, pharmacists, and clinic staff on an alternative delivery of care setting when appropriate (i.e. take home subcutaneous versus clinic administered).
Utilize resources such as Epic, email, and telephone to communicate pertinent patient information to staff in the non chemo infusion center.
Identify and produce creative solutions to problems identified via the prior authorization process.
Refer appropriate patients to the Medication Assistance Program (MAP). Identify self-pay patients eligible for enrollment in to the MAP and copay assistance programs, and coordinate enrollment with the MAP staff. Collaborate with Community Care Coordinator for patients ineligible for MAP.
Professional performance displayed by professional behavior, a positive and supportive attitude with customers, co-workers, and outside agencies.
Effectively communicates unsupported medical necessity to physician.
Maintains confidentiality of all patient-related information.
Demonstrates efficiency and effectiveness in chart review functions.
Case-specific documentation is concise and thorough.
Utilize Epic to efficiently/effectively enter and track prior authorization information, retrospective reviews and denial follow-up data.Other duties as assigned.
Must be a graduate from an approved Medical Assisting Program. (As designated by the Enterprise MA Steering Committee)
Military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered.
Current demonstrated clinical proficiency.
Completion of a clinical externship. (Extensive clinical experience may be considered in lieu of formal clinical externship).
- Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) required within new hire period.
Complexity of Work:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Successful completion of CC Externship preferred.
Clinical proficiency with phlebotomy required.
Proficiency in EKG desired.
Manual dexterity to operate office equipment.
May require extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities.
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