Job Information
State of Vermont E-911 Call Taker - Temporary in Westminster, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1188909
Overview
The Vermont State Police is looking for a highly motivated and dedicated individual interested in a career in emergency communications. This part-time position is responsible for E911 call taking involving the operation of computerized communications equipment at the Public Safety Answering Point (PSAP) in Westminster. E911 Call Takers frequently interact with people under duress and need to provide pre-arrival instructions until police, fire or medical arrive on scene. The E911 Call Taker must have the ability to remain calm and control the call.
Environmental Factors
The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moments notice and the incumbent needs to be able to react calmly.