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Senior Business Analyst

Charlotte, North Carolina;Atlanta, Georgia; Chandler, Arizona; Chicago, Illinois; Westlake Village, California; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement andautomation.&

The Infrastructure & Application Management (IAM) team within EIT is responsible for managing the organization’s platform infrastructure. The team defines and executes the technology roadmap in alignment with the target state vision, addresses critical technology pain points, establishes remediation plans, and oversees the end-to-end infrastructure testing framework

Role Overview:

• The Senior Business Analyst is accountable for analyzing new requirements and translating those requirements into clear vision for our technology partners. Gather and document business requirements/design and assess requirements for applications and business processes impacted and evaluate requirements in terms of work involved and proposed split between EIT and EIT Technology as well as alignment to target business processes. The Senior Business Analyst will ensure on-time delivery of project tasks and milestones and follow proper escalation paths.

• This role also entails applying technical and business knowledge to identify, research, analyze and resolve complex problems with participation in design, development, and implementation of enhancements to our technologies and/or processes.

• We are seeking candidates with subject matter expertise in areas of gathering and documenting business requirements, who maintains strong customer relationships with key internal/external partners and partnerships with EIT Technology Leadership, and has a proven track record of seamlessly leading and executing enterprise-wide initiatives.

• The role requires strategic and critical thinking and willingness to dig into the details of both technology features available in the existing test platform and new technology enhancement requirements to ensure they are fit for purpose. The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank

Required Education & Experience

• Bachelor’s degrees or above in fields including but not limited to: Business Administration, Finance, IT, Process, Operations Research

• 7 + years of relevant work experience (5+ if holds a Masters Degree)

Required Skills

• Ability to build relationships and effectively influence key stakeholders.

• Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines.

• Strong written and verbal communication skills; ability to articulate complex message in an easy-to-understand language.

• Well organized with attention to detail

• Willing to challenge the status quo and with a track record of driving change.

• Asks the next-level questions, applies context to determine direction.

• Experience implementing process improvements.

• Balances strategic objectives to prioritize future needs and quickly makes decisions on short term actions while maintaining focus to increase effectiveness, efficiency, andproductivity

• Self-starter: Initiates work independently, before being asked

• Intellectual curiosity

Desired Skills and Experiences

• Business Analyst experience in an Agile environment bridging the gap between users and Technology.

• Experience of using Agile software development tools (e.g.JIRA/Confluence)

• Experience in documentation of user guide, procedures, and process map

• Experience of working with Data integration team

• Experience in testing the business functions and processes on Information Systems, coordinating, and facilitating User Acceptance Testing

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917)

Pay and benefits information

Pay range

$120,000.00 - $178,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.