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Junior Key Account Manager, eCommerce

About this position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

What you'll do

• The primary role of the Junior Key Account Manager, eCommerce is to support the Amazon account team in driving long-term profitable growth, as well as collaborating with brick-and-mortar retail teams to develop eCommerce strategies. The candidate will serve as a knowledgeable representative of the business both internally and externally, while partnering with customers to ensure Henkel’s brands are positioned for growth. Building relationships and the ability to execute quickly with strong decision-making skills are the Junior Key Account Manager’s keys to success. This position offers great exposure to a global manufacturer and world-class retailers, while providing growth opportunity.

• Support the Amazon account team to achieve sales, profit, and budget goals annually. Monitor and report progress regularly.

• Collaborate with internal brick-and-mortar account teams to develop and execute eCommerce strategies that align with overall company goals.

• Develop and maintain relationships with key customer contacts, including merchandising, supply chain, replenishment, and marketing.

• Monitor competitive placement in the market and provide marketing updates and recommendations to ensure Henkel brands are succeeding at retail.

• Utilize data and insights to identify and track KPI’s and drive decision-making around content, portfolio, and review management.

• Work closely with internal stakeholders to develop accurate sales forecasts.

• Oversee management of financial metrics that directly impact the profitability of the business, such as accruals, deductions, fines, etc.

• Expectation to learn and develop extensive knowledge of the customer, product categories, competition, and market.

• Actively participate in the preparation and execution of key customer meetings.

• Assist in managing external partnerships including digital/media agencies.

• Collaborate with the Global eCommerce Team to align local priorities with global strategy.

• Hybrid work environment with approximately 3 days in office and 2 days of remote work.

• Available to travel for customer meetings, training, and market visits. (Typically, less than 10%).

What makes you a good fit

• Bachelor’s degree required; focus on business preferred

• Experience in Sales, Marketing, eCommerce; CPG industry preferred

• Preferred experience in managing B2B eCommerce platforms and overseeing complex product catalogs.

• Strong problem-solving skills

• Ability to analyze data, derive insights, and make informed decisions.

• Excellent communication skills, both verbal and written

• General business management knowledge including negotiation tactics, decision making capability and financial acumen.

• Strong analytical and presentation skills

• Proficiency in Microsoft Office Suite

• Willingness to learn and grow

The salary for this role is $78,000.00 - $88,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual

orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.

JOB ID: 24073155

Job Locations: United States, OH, Westlake, OH

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your accounthere (https://henkel.csod.com/ats/careersite/login.aspx?c=henkel&site=1&lang=en-US&returnurl=/ux/ats/careersite/1/home/requisition/67275?c=henkel&lang=en-US) to check the status of your application. In case of new account creation, please use your email address that you applied with.