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Account Manager- Inside Sales Job ID 2024-11568

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1 Job Locations Remote - U.S. Category Sales Overview The Account Manager is responsible for developing and maintaining relationships with new and existing customers or partners with the objective of consistently meeting or exceeding assigned sales goal. What you will be doing Develop a sales plan to meet or exceed quota for assigned low risk, low impact existing or potential customers or partners Accurately represent and communicate sales forecasting on a real-time basis Initiate contact with customers on a regular basis to develop and maintain business relationships; leverage marketing campaigns to generate leads Respond to non-technical customer inquiries, such as module information, pricing, maintenance and billing questions Work with other team members on accounts; ensure proper and timely resolution of issues escalated from assigned accounts Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, or sales calls Grow knowledge and awareness of best practices and market trends; develop understanding of the business and technical needs of customers Engage company specialist and support resources as needed to advance opportunities Attend and contribute to customer and industry events as necessary Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy What will make you successful Associate's Degree Experience in sales Microsoft Windows and Office proficient Proficient in opportunity management and account planning tools Ability to establish rapport and gain the trust of others Ability to gain consensus across multiple departments and leadership levels Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Oganized and experienced at successfully multi-tasking Self-motivated with the ability to manage work to completion Collaboration skills, applied successfully within team as well as with other areas Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Up to 5% travel time Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $65,000-85,000 and eligible for bonus and benefits What you can expect next Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us! Any follow up questions? Email your Recruiter directly at Careers@Hyland.com. Benefits 401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program. Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland . Welcome to #HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland suppor