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*Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here.* Job Summary This role is responsible for supporting the team on delivery of continuous improvement of new marketing workflows and tools and with the enhancement of existing marketing workflows and tools. This role is expected to deliver on the right experience for end users through executing implementations of existing tool enhancements as well as supporting and executing integrations and implementations of new workflow tools, to address the business opportunity and enable rapid growth. Helps with configuration, training, reporting, help and support, communication and supporting balance of the team. Essential Job Functions

• Review business requirements, understands customer experience priorities and builds user experience (UX) with other team members. Receives direction related to the configuration of enhancements. Reviews and executes against detailed business requirements. Partners with the team on configuration and implementation of tool enhancements. Delivers end user experience, meeting business priorities. - (40%)
• Supports marketing workflows and tools process improvements with operational excellence. Address operational and tool issues and supports process improvements. Builds understanding of the tool features and delivers excellent end user experience through tool and process enhancements. - (30%)
• Assists in creating user experience scenarios for workflows and tools owned by team. Provides clear updates to peers and leaders on project status and configuration issues or roadblocks. Assists leaders with mitigating ongoing risk associated with platform performance. Develops knowledge of agile development methodologies and end-to-end product/project delivery. - (20%)
• Gains understanding of key workflow and tool measurements (performance, resources, etc.), and their impact on the business. Gains understanding of the data leveraged to continuously inform and improve the workflow and tool set to meet end user and business needs. - (10%)

Minimum Qualifications

• High School Diploma or GED
• 0-1 years experience in Product Management, Business Configuration, Marketing Workflow, Workflow Management, Marketing Execution.

Preferred Qualifications

• Bachelor's Degree in Business, Marketing, Management, Finance, or Information Technology.
• 2+ years experience in in Product Management, Business Configuration, Marketing Workflow, Workflow Management, Marketing Execution; understanding of Agile development methodologies; end-to-end product delivery; Foundation of product management/marketing management, at various levels

Skills

• Marketing Execution
• Product Roadmapping
• Product Delivery
• Marketing
• Agile Product Development
• Product Management
• Workflow Management

Reports To: Supervisor and above Direct Reports: 0 Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Travel

• Ability to travel up to 5% annually

Physical and Mental Requirements To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.<