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As Manager, Business Process Improvement and Vertiv Operating System, you will have a critical role in working with the business to identify opportunities to further improve the end-to-end Procure-to-Pay processes within the Americas region. Additionally, you will act as a Business Process Owner, and you will be responsible for providing support, analysis, and research into complex problems and processes relating to the Procure-to-pay function. In this role you will need Procure-to-pay domain skills, a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role. Additionally, this role will be responsible for governing the overall end-to-end process, ensuring that processes are standardized across the region, change is managed carefully following a structured governance model and process improvements are identified, including technology changes. RESPONSIBILITIES * Utilize VOS governance and framework to plan, facilitate, and manage business process improvement initiatives. * Identify and recommend improvement towards more automated processes. * Plans, facilitates, and manages business process improvement initiatives using agile methodologies. * Prepare flowcharts and other related reporting packages to track both project deliverables/timelines and key issues. * Liaise with local Learning & Development teams to facilitate learning, process improvement/validation and logistical coordination. * Provide expert support, analysis, and research into complex problems and processes relating to Procure-to-pay processes. * Maintain a strong focus on execution of delivery of short-term results while moving toward the long-term vision. * Nurture a culture of continuous improvement, best practice sharing and process standardization and align with other Regions where possible. * Perform root cause analysis to determine causes of missed performance metrics. * Partner with business leaders to develop and implement process-specific policies and procedures to drive process efficiency. * Escalate process issues to respective business owners in a timely and structured approach. * Drive team members to promote value added activities and focus on exceeding customers' demands. * Motivate team members to challenge the status quo and strive for process excellence. * Create a climate where people are motivated to do their best to help the organization achieve its objectives. * Develop and train staff on Oracle functionality and efficient ways to utilize the system. * Review the results of ERP testing. * Will help develop and maintain operational excellence and quality KPI's and countermeasures. * Demonstrate Vertiv behaviors: (1) own it, (2) act with urgency, (3) foster a customer-first mindset, (4) think big and execute, (5) lead by example, (6) drive continuous improvement, and (7) learn and seek out development. QUALIFICATIONS Education * Bachelor's degree in Accounting, Finance, Economics, Business, or a related discipline. Work Experience * 5+ years of experience within the Procure-to-pay function. * Experience working in an international and culturally diverse organization. Communication Skills * Strong written and verbal communication skills in English; other languages are a plus. * Good communicator, confident in interacting with individuals across various levels and functions, both internal and external. Analytical Skills * Ability to analyze data, make informed decisions, and solveApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEzNDg2LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t