Experience Inc. Jobs

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:

Complete oversight, management and leadership of all aspects of resort operations including but not limited to mountain operations, transportation and parking, summer operations, food and beverage, ski and snowboard school, base operations, special events, guest services, community relations, resort safety and other areas as applicable. GM responsibility for Mount Snow Mountain Resort and matrix oversight for finance, sales & marketing, communications, human resources, governmental affairs, and resort safety.

​Job Specifications:

• Outlet: Mount Snow, VT

• Shift & Schedule Availability: Year Round / Full Time

• The budgeted range starts at $162,700 - $207,830 + annual bonus + equity. Actual pay will be adjusted based on experience

The right candidate will:

• Demonstrate strong learning agility.

• Enjoy and excel in environments where they must tackle and solve new and increasingly complex strategic business challenges and issues—incorporating the newest ideas, technologies, and approaches to business.

• Be a brave, ambitious and passionate leader who is comfortable in their own skin while also demonstrating a high level of emotional intelligence and self-awareness.

• Be an inspiring leader with a demonstrated track record of building high-performing teams and developing talent.

• Commitment to personal leadership journey and ongoing development.

Job Responsibilities:

Drive Results:

• Prioritize and adapt in a constantly changing business and environmental setting.

• Be accountable for all business performance of the resort including expense management and revenue generation while meeting or exceeding all metrics and goals.

• Lead a sphere of influence that includes direct management of resort functions and indirect partnership of corporate functions including Sales & Marketing, Information Technology, Finance, HR, Development, and others.

• Successfully recruit, hire, coach, and develop an industry leading management team; ensure management team is aligned with Vail Resorts’ strategies, goals, values, and stakeholders.

• Ensure all resort records are updated and that the necessary permits are in place for continued operation and ski areas are fully compliant with local, state and federal rules and laws. Ensure compliance with all internal policies.

• Oversight review of all workers compensation and property loss reports in all resort operation departments in order to make adjustments and improve performance.

Champion Culture:

• Create a positive culture with an unwavering commitment to providing the best guest experience for every guest, focusing on continuous improvement where every employee is proud to work for Vail Resorts.

• Ensure that the guest and employee experience is nothing short of an Experience of a Lifetime. Meet or exceed all metrics and goals.

• Establish healthy and continual communication norms throughout the resort. Participate in formal meetings and best practices groups and stay in regular communication with colleagues throughout Vail Resorts.

• Be responsible for safety and security of employees and guests (workers compensation and property loss), creating a positive employee experience and culture.

Stay Connected:

• Become a leader in the region and community through the development and execution of progressive and smart strategic master and capital plans.

• Build and sustain strong, positive relationships with key community stakeholders. This includes city, county & state agencies, media, HOA and PUD boards, as well as real estate development companies - leading these groups toward alignment with key resort and company goals and initiatives.

• Maintains and increases subject matter expertise of ski and snowboard industry, stays abreast of industry trends and news, increases industry relationships and uses expertise to influence positive change throughout Vail Resorts

• Other duties as assigned.

Job Requirements:

• Bachelor’s Degree

• 10+ years in a leadership role within the hospitality industry (ski resorts and/or mountain operations preferred)

• 8 years in senior management role and managing multiple departments

• Microsoft Windows, Microsoft Office fluency

• Written communication and public speaking skills

• Demonstrated financial management skills

• Highly preferred: Training in leadership, performance and goal setting. Knowledge of all compliance areas of oversight through regulatory agencies

The expected Total Compensation for this role is $162,700 - $207,830 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 504370

Reference Date: 08/20/2024

Job Code Function: Leadership

Job Type: [[JobType]]