Job Information
Enviri Corporation Field Service Representative in West Columbia, South Carolina
Harsco is recognized for technical leadership and worldwide experience in virtually all major aspects of railway track maintenance. We enable railroads to operate at peak efficiency over smooth, precisely aligned track that increases railway safety while reducing fuel consumption and other key operating costs. Our broad array of equipment and services support every type of railway operator, from major national and international railway systems, to short lines and high-speed urban transit networks.
Perform sales and service field work in the United States to sell and secure new business and to coordinate with technical engineering to determine customer needs.
• Serves as primary support liaison between customer and company
• Conveys customer feedback to manager
• Possesses knowledge of company’s product and other applications used by customers
• Operates under moderate supervision
• Involved in placing machines into service, any additional follow up, testing and troubleshooting
• Responsible for performing demo shows before groups of customers or employees of organization
• Ability to train customer to safely operate and maintain company’s product
• Responsible for appropriate referral to other support and quality assurance areas
• Promotes and maintains a high quality, professional, service-oriented company image among customers
• Must be willing to travel 90%, including international travel as needed.
• Perform other reasonably related tasks as assigned by management.
II. Basic Qualifications
A. Education
Level I – A degree is not required. A minimum of two years of related experience as a mechanic in heavy manufacturing or service-related field.
III. Preferred Qualifications
A. Education or Experience
• Associate’s degree in mechanical, electrical or hydraulic disciplines
• 1-3 years of mechanical, electrical or hydraulic disciplines
B. Interpersonal Skills
• Excellent customer service skills
• Ability to read, analyze, and interpret technical data
• Ability to write in a clear and concise manner
• Ability to speak effectively before groups of customers or employees of an organization during demonstrations or classroom sessions.
C. Technical Skills
• Railroad or heavy industrial maintenance experience is preferred.
• Proficient PC skills for testing, troubleshooting, and reporting (Microsoft Office Word, Excel, PowerPoint).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and understand blueprints and schematics to include electrical, hydraulic and pneumatic. Basic math to calculate and gauge measurements.
• Knowledge and experience with DC electrics, mobile hydraulics, and computer control systems
• Ability to write routine reports and correspondence.
• Bilingual competency is a plus (English/Spanish and/or English/Portuguese)
D. Other Skills
• Ability to effectively plan and organize
• Must possess valid driver’s license
• Valid passport or ability to obtain
IV. Essential Functions
• The ability to predictably and regularly attend work and to be punctual
• The ability to read and understand documents and drawings
• The ability to work cooperatively with others
• The ability to deal politely and professionally with customers and/or coworkers
• The ability to perform several tasks at once
• The ability to follow direction or instruction
• The ability to use a computer to communicate, create, and access information
• The ability to lift 50 lbs.
• The ability to stand/bend/stretch, etc.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you have a difficulty applying for any job posted on Harsco Rail’s website because a disability prevents you from using the online system, Harsco Rail offers the following alternate application procedure: Contact Quinn Belton, HR Business Partner, at 803-822-7440 and Harsco Rail will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. Please call only for disability application. All of your information will be kept confidential according to EEO guidelines.
Enviri Corporation
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