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Penn Medicine Clinical Services Coordinator in West Chester, Pennsylvania

Clinical Services Coordinator

  • Job ID :107746

  • Job Category: Clinical Support

  • Specialty Area: Clinical Support

  • Primary Shift: Day

  • Work Schedule: Variable

  • Penn Medicine Entity: Clinical Care Associates

  • Location: West Chester, PA

  • Address: 210 Willowbrook Ln

  • Education Required: Per Position Description

  • Experience Required: Per Position Description

  • Employment Type: Full-Time Regular

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description :

Clinical Services Coordinator - Westtown Internal Medicine.

The Clinical Services Coordinator (CSC) assists the manager and/or physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. In addition to performing duties as a Medical Assistant (rooming

patients, taking/recording vitals, performing tests/procedures), the CSC will be expected to oversee the daily schedule and operations of an assigned area/group. The CSC may also be required to perform PSA (Patient Services Associate) responsibilities. The CSC serves as the EMR expert and the liaison between staff and Managers/Physicians to ensure daily

performance expectations are communicated and met. In the absence of the manager, the CSC may take on additional responsibilities.

Minimum Requirements :

H.S. Diploma/GED and 3+ years medical office experience required.

Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

Completion of an accredited Medical Assistant program (or higher level equivalent) Or 7+ years experience working as an MA may be considered in lieu of MA Program completion.

CPR Certification is Required.

Medical Assistant Certification is required (required within 90 days of hire).

Must successfully complete/pass EMR training tests.

Demonstrated interpersonal/verbal communication skills

Ability to utilize critical thinking

Must be attentive to detail

Demonstrated organizational skills

Ability to multi-task

Ability to speak, read, and, write in English

Experience using EMR systems

Knowledge of third party billing requirements

Basic computer knowledge and skills

Demonstrated customer service skills

Demonstrated written communication skills

Additional Information :

Please upload your Medical Assistant and CPR Certification Cards with Application.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine http://www.pennmedicine.org/careers/

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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