Brockton Hospital Customer Service Representative in West Bridgewater, Massachusetts
Under the direction of the Director of Revenue Cycle, provides outstanding customer service to patients of Signature Medical Group. Research patient accounts, verify insurance as needed, research and answer patient questions, receive payments from patients, Registration staff, and others as required. High school diploma or equivalent. Previous customer service/billing experience in a healthcare environment required. PC knowledge. Effective written and oral communication skills. Excellent skills in de-escalating difficult patient calls.