Experience Inc. Jobs

PROJECT ENGINEER

* *

North Carolina, USA * South Carolina, USA * Virginia, USA * Virtual

Req #1725

Friday, June 7, 2024

Company Overview

We're Lumos, a provider of 100% Fiber Optic Internet, Total-Home Wi-Fi,

voice and streaming services across North Carolina, South Carolina and Virginia.

We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, small businesses and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, we make it faster. Learn more at Lumos | High-Speed Fiber Internet Provider in NC, VA and SC (lumosfiber.com)

The Position

Under the supervision and direction of the Project Engineer Manager, this position would be expected to perform engineering tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying all facets of telephone or telecommunication facilities and equipment. This position would be responsible for daily technical guidance, and assistance to lower level Operations staff and contractor personnel.

The Engineer will also be responsible for designing GPON/ XGS-PON, TDM and Ethernet circuits across the Lumos network for data and voice services, to include Internet, Ethernet, Network, VITAL/Illuminet, ILEC exchange territories, Carrier End User. They will assist with research and clean-up, as assigned by Manager. This work will be performed in multiple Resource Inventory Systems that Lumos maintains (Granite, CHR and VC4).

Other duties will include processing disconnect orders removing circuits out of (Granite, CHR and VC4) and ASANA or other task management system, as well as removing them from forms on SharePoint. The Project Engineer also designs some of the less complex circuit types, such as DS1s, DIA, and splitters, by creating DLRs in (Granite, CHR and VC4). In addition, the Associate also receives ASR orders via email from various internal teams and completes tasks for them in ASANA or other task management system, as well as creating the DLR records in Granite or CHR.

Duties and Responsibilities:

• Coordinates, schedules, and implements intra-departmental Operations engineering tasks.
• Analyzes engineering problems. Provides daily supervision for company and contract engineers.
• Conducts and/or assists in the implementation of design reviews, associated paperwork, drawings for accuracy, content and completeness.
• Reviews and/or prepares engineering records, reports, drawings, documents, etc.
• Maintain a broad knowledge of current and emerging state-of-the-art network and data systems technologies, architectures and products.
• Recommend strategic network architecture planning and network evolution policy decisions in support of corporate initiatives, customer demand, technology changes, economic and service reliability criteria.
• Provide written and verbal feedback regarding processes, methods, technologies and proposed solutions related to configuration strategies, installation specifications, circuit types, including specific technical hardware etc.
• Assure that new projects are deployed according to standards while maintaining security and minimizing cost.
• Partner with Product, Core, Edge Engineering and Operations teams to ensure network technologies fulfill product standards and definitions.
• Develop and maintain effective professional relationships with internal and external agencies.
• Design/Provision customer and network services, assigned via the Asana or other task management system, using the Granite, CHR or VC4 inventory system to build ecords and assign ports and facilities.
• Research existing circuits for design and order history, as needed.
• Data Integrity: Clean up records in IMS systems, as identified.
• Process all disconnect orders by cleaning the circuits out of IMS (Inventory Management System) systems and Asana or other task management system, as well as removing them from spreadsheets.
• Design some of the less complex circuit types, such as DS1s, DIA, MPLS, and splitters, by creating DLRs in IMS systems.
• Receive ASRs orders via email and Asana and works them appropriately internally.

Qualifications

• Education: 4 year technical degree and/or equivalent work experience.
• Experience: Minimum of 3-5 years of experience pertaining to the telecommunications industry including demonstrated experience in telecommunications system design and deployment.
• *Key Competencies: *
  • Ability to plan, develop and coordinate multiple projects.
  • Must possess strong work ethic in supporting customer needs, responding promptly and consistently.
  • Knowledge of the telecommunications industry, of the activities of Operations engineering design.
  • Engineering and electronic principles appropriate to electronic communications.
  • Skill in defining, evaluating, and solving engineering problems and communicating technical issues to both technical and non-technical personnel in conducting engineering studies and surveys.
  • Analyzing a technical system or design into component parts
  • Organize and maintain engineering files.
  • Demonstrated clear, informative, persuasive and collaborative verbal and written communication skills.
  • Must have the ability to work independently and effectively in a fast-paced environment.
  • Excellent interpersonal, problem-solving, project management, and written/oral communication skills are required and professionalism is a must. Attention to detail is critical. The ability to work with a large number of people with varying backgrounds and to effectively represent Lumos.

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

Comprehensive health, dental, and vision coverage.

Competitive compensation packages, including bonus options for eligible positions.

Paid Time Off and 12 Paid Holidays / Personal Days.

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).

100% employer-paid life and disability insurance.