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Description:

We are searching for a Sales Support Specialist who will play a pivotal role in enhancing our customer experience and supporting our sales force. This position goes beyond the traditional customer service role; it’s about engaging with custom orders and addressing unique client inquiries. You’ll collaborate with cross-functional teams, including engineering and warehouse, to ensure seamless service delivery.

Key Responsibilities:

Provide comprehensive sales support to customers and sales representatives.

Manage order processing, expedite shipments, and assist with restocking.

Offer solutions and troubleshoot any issues that arise.

Handle custom orders and respond to client-specific queries by liaising with relevant departments.

What Sets This Role Apart:

This isn’t just another call center job. It’s a chance to be part of a team that tailors solutions to our clients’ needs, requiring a proactive approach and a knack for problem-solving.

Top Skills Required:

Exceptional customer service abilities.

Proficiency in order entry and data entry.

Strong troubleshooting skills.

Familiarity with Microsoft Office Suite.

Additional Skills & Qualifications:

At least one year of experience in customer service or order entry.

Analytical thinker with a capacity to learn technical product details swiftly.

A positive and resilient attitude.

Robust computer literacy.

Top Skills:

Customer Service, Order Entry, Data Entry, Troubleshooting, Microsoft Office Suite

Benefits Information:

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.