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GENESIS 10 Service Operations Specialist in WAUKESHA, Wisconsin

JOB REQUIREMENTS: Genesis10 is looking for an entry-level Project Coordinator for a contract-to-hire position at our Brookfield, WI client. This role requires the right person to be onsite initially for training and job shadowing then can work remotely. Under the guidance and supervision of the Service Operations Manager, work closely with the Sales, Service and Operations teams, and directly with customers to order, schedule, resource, track, quality- check and report upon service engagements. Maintain status and schedule information for all planned and active engagements and provide regular summary reports. Facilitate communication and reporting with internal and external customers on the overall state, status and progress of engagements. Responsibilities: Meeting with key internal and external stakeholders to facilitate understanding of all vital aspects of the project/engagement.the creation, review, exchange and execution of documents related to engagements, including statements of work, master service agreements, change orders and project deliverables. Facilitating the creation, review, exchange and execution of documents related to engagements, including statements of work, master service agreements, change orders and project deliverables. (Tracking product equipment across the company and providing customer with detailed post sale updates). Post-sale Special Project Management and Facilitation (e.g., recurring Warehouse assistance (providing necessary instruction and information to warehouse team which includes managing SharePoint site). Ensuring that all team members understand the scope of the project/engagement as well as what they are individually responsible for. Track availability and negotiate between professional resources, their managers, and customers to coordinate and schedule engagements. Maintain a portfolio of planned and active projects and regularly report on risks, issues, state, status, and schedule of the engagements in the portfolio. Capture and maintain key cost, quality, and schedule metrics for completed engagements. Define, communicate, and manage tasks and activities. Execute on assigned project activities, communication, scheduling, and reporting Conduct data collection, analysis, processing, and reporting related to projects, infrastructure, and support activities Reconcile hours delivered against invoicing and address exceptions Work with Finance to report completion of engagements and verify invoicing Scheduling team meetings and coordinating the same with other members. Organizing and maintaining a system, according to the project requirements Keeping a record of the personnel or vendor capabilities and or training Scheduling and writing the progress reports Reviewing of the technical documentation Compiling of special reports, studies that consists of data analysis Creating... For full info follow application link. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/AB3627844DCD4DD3

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