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MARCUS MAJESTIC CINEMA BROOKFIELD Assistant Manager in WAUKESHA, Wisconsin

JOB REQUIREMENTS: Description The Marcus Corporation Job Description - Theatre Assistant Manager Broad Description of Duties: The Assistant Manager plays a significant role in theatre operations. The Assistant Manager leads by example and delivers superior guest service in a fast-paced, clean and safe environment. The Assistant Manager supervises and motivates hourly theatre associates and follows operating policies and procedures to ensure all company objectives are met and to achieve financial targets. This position reports to the General Manager/Manager. Essential Functions/Job Duties: OAbility to work and problem solve independently OConsistently create a welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service OAssist GM with hiring, training and associate development OSupervise, motivate, reward and coach theatre associates to sustain exceptional levels of performance and appropriately counsel associates when they are not meeting expectations OUnderstand and demonstrate desired behaviors for all staff duties including driving sales, loyalty registration, cash management, inventory, and follow-up with guests OAbility to evaluate key performance indicators and translate into actionable information to drive guest satisfaction and financial results OMaintain facilities that are clean, safe and in good repair OFollow required procedures in the event of a guest or associate incident OIdentify opportunities to increase brand awareness and drive traffic into the theatre through a variety of marketing efforts, social media and community involvement OProficient in cash handling skills OProficient in Microsoft Word, Excel, POS System OOperate projection equipment including projectors, servers and sound equipment. Perform basic projection troubleshooting and bulb changes, upon completion of training OProficient in payroll processing, time keeping records, back office and audit process OEnforce applicable federal, state, and local laws and regulations OPreserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulations OProcess daily corporate office or supervisor requests via phone and email OPerform other such duties as may be assigned by Director of Operations, District Director, General Manager and Manager Educational Requirements: OHigh school diploma or equivalent OCollege coursework in Business Management and Marketing preferred OAbility to obtain food handling licenses as required by local/state laws Qualifications: OMinimum 18 years of age OStrong written and verbal communication skills OSupervisory experience in a high volume movie theatre, retail or hospitality environment OFlexible work schedule that includes late evenings, weekends and holidays as dictated by business needs Primary... For full info follow application link. EOE M/F/D/V/SO ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/92B21B5CEE7F4D95

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