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Abbott Client Services Manager – Tibco Integration in Waukegan, Illinois

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of!

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity:

Client Services Manager – Tibco Integration provides leadership & strategy for a group of IT professionals supporting a major organizational unit responsible for the definition, development, implementation, operation and support of integration/middleware systems and related processes and tools which provide information for reporting, operations, and decision making.

This role will be responsible for overseeing development and product integration roadmaps, develop best practices and standardized architectural frameworks. In-dept integration and solution architecture knowledge will be a key element to succeed in this role.

What You'll Work On:

  • Responsible for all aspects of people leadership; setting expectations, coaching, counseling, developing, evaluating, feedback, hiring, discipline and separations.

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.Understands and contributes to organization's vision, goals and strategies.

  • Aligns department priorities appropriately, determines critical success factors, evaluates and pursues initiatives, investments and opportunities based on fit with strategies.

  • Champion change and innovation. Stimulates creativity and innovation in others. Open to new ideas. Supports those who initiate change - and take risks. Promotes a Global Perspective.

  • Ensure that IT solutions meets the needs of the business.

  • Negotiate for and secures resources to meet the long-range operational demands of the area.

  • Oversee and control department budgets, project capital/RCE expenditures & ROI: develop, monitor and meet expense and recovery plans; continually look for opportunities for cost reductions and cost avoidance.

  • Manage IT investment for the function.

  • Determine necessary mix of skill set. Confronts and deals with employee’s issues in a constructive and timely manner.

  • Responsible for overall morale of team and promotes cohesive attitude.

  • Establishes staffing/resource plans, determining appropriate mix of sourcing opportunities (outsourcing, offshoring and hot skills).

  • Responsible for overall Organizational Effectiveness.

  • Responsible for compliance with applicable Corporate and Divisional policies and procedures. Participates in setting policies and procedures.

  • Establish and maintain high-quality relationships with all levels across the company and with external partners.

  • Make strategic decisions that impact division or site. Final decision authority for department budget and project activities.

  • Manage shared services that span multiple virtual teams across the world and cross cultures.

Required Qualifications:

  • Bachelor’s degree or equivalent experience, preferably in software engineering, business, information systems, or a discipline closely related to the client area served.

  • 10+ years of overall experience, including 5 years systems management experience; experience should also include project management, systems consulting, employee development, and strategic system planning.

  • TIBCO BW 5.14.0/ BW 5.15

  • TIBCO EMS

  • OpenText BizManager

  • HP UX/ SuSe Linux

  • Tibco Application Migration Experience

  • Vendor management

  • SLA/SLO management

  • Onshore/Offshore management

  • Cost Optimization and Estimation Review

  • Process/People/Compliance management

  • Hands on experience in building scalable HA/DR setups using TIBCO Enterprise Integration Suite in both on-prem and cloud environments.

Preferred Qualifications:

  • TIBCO BW 6X

  • TIBCO BW CE

Supervisory responsibilities:

  • Manages 10-15 Direct Reports which includes 10 - 20 + employees/contractors, direct/indirect.

  • Direct Budget Responsibility: $2MM - $7MM

  • Business Impact: 1000 - 6000 users, $1MM - $10MM in business financial impact

Apply Now

  • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $109,300.00 – $218,700.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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